Student Center Support Team Lead- Custodian SO-04 - Ithaca, United States - Higheredmilitary

Description

**Student Center Support Team Lead- Custodian SO-04 - Student & Campus Life**

Ithaca, NY **Type:** Full-Time **Posted:** 07/09/2021 Student & Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. Our nearly 4,000 staff and student employees who make up SCL embrace the opportunity to represent the division and strive for excellence as we shape the Cornell student experience, one interaction at a time*Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.*

Campus Life Enterprise Services (CLES) is the primary revenue-generating unit within Student and Campus Life. As a part of the larger CLES unit, and within Residential and Event Services (RES), the Student Center Facilities Support Team is responsible for the intensive and detailed custodial maintenance, event support and audio-visual (AV) support of Cornell's Student Centers, and other assigned area(s). The Student Centers are active hubs around campus that allow students, and other members of the community, a way to experience Cornell's thriving social scene by providing a great place to meet people, grab a bite to eat, or find a place to study. This team is driven by a passion for attention to details in order to provide an excellent customer experience.

Under direct supervision, the **Student Center Support Team Lead SO-04** serves as a working team leader by providing support and front-line service to students, staff, faculty, and all building users to answer any questions and help facilitate meeting/seminar/conference needs (including any audiovisual requests) while also accomplishing routine custodial maintenance and care in a variety of areas throughout Cornell's Student Centers, and/or other assigned area(s). Additionally, this role will also assist in providing day-to-day guidance, coordination, and training to the other members of the support team, including helping organize, maintain, and distribute supplies, equipment and uniforms.

A successful team lead will demonstrate effective interpersonal and customer services skills to effectively and clearly communicate both verbally and in writing with a variety of building guests and students and be poised to serve as a good steward of the university. Additionally, this position will leverage sound audiovisual troubleshooting skills to ensure that client technologies are consistently met. Must also have the ability to be creative and flexible at all times as schedules, shifts, locations, and daily tasks are subject to change to support special events or circumstances. Position may require evening, weekend, and holiday hours.

*****This job posting is currently for one position.* L*ocation will be based on business needs and include verifying shifts*******Required Qualifications:**

High School diploma or equivalent with 1-3 years of demonstrated custodial and leadership experience, or an equivalent combination of experience and education.

Previous experience performing event setups (i.e. experience setting up tables, chairs, equipment, skirting, etc.) as well demonstrated proficiency in audiovisual support

Must be able to effectively read and write in English.

Basic computer knowledge and troubleshooting experience

Must poses & maintain a valid NY State driver's license

**Physical Requirements include:**

Able to lift 50 lbs. consistently throughout the shift moving tables, chairs, etc.

Able to operate necessary power equipment (i.e. floor machines, vacuums, buffers, etc.)

Able to climb an 8 ft. ladder.

Able to stand for long periods of time

Must be able to work in all weather conditions and extreme temperatures for extended periods.

Must be free of debilitating dust allergies, or have the ability to manage such allergy.

**Preferred Qualifications:**

Knowledge and previous experience working in a Student Center, Event Center, and/or Conference Center operation as well as knowledge and exposure to a room scheduling software (i.e. R25 preferred) preferred.

Strongly prefer demonstrated ability to operate necessary power equipment (i.e. floor machines, vacuums, buffers, etc.) and experience cleaning all types of carpet and floor care

*No relocation assistance is provided for this position. Visa sponsorship is not available for this position.*

**University Job Title:**

Custodian S04**Level:**

S04**Pay Rate Type:**

Hourly**Company:**

Endowed**Contact Name:**

Darren Murphy**Number of Openings:**

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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

:00 Student Center Support Team Lead- Custodian SO-04 - Student & Campus Life Cornell University Ithaca, NY To apply, please send all application materials to:

Cornell University

337 Pine Tree Road

Ithaca, NY 14850 *Please be sure to read the job posting carefully and submit all required information.*