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Recall Specialist
3 weeks ago
IQVIA Carlsbad, United StatesInternal Job Description · Internal Job Description · IQVIA/MedTech, partners with medical device and diagnostic manufacturers, offering tech-enabled, outsourced commercial service teams and technologies. This includes contract clinical, field technical, inside sales and recall ...
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Recall Specialist
3 weeks ago
IQVIA Argentina Carlsbad, United StatesInternal Job Description Internal Job Description IQVIA/MedTech, partners with medical device and diagnostic manufacturers, offering tech-enabled, outsourced commercial service teams and technologies. This includes contract clinical, field technical, inside sales and recall suppo ...
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Recall Specialist
3 weeks ago
IQVIA Carlsbad, United StatesInternal Job Description · Internal Job Description · IQVIA/MedTech, partners with medical device and diagnostic manufacturers, offering tech-enabled, outsourced commercial service teams and technologies. This includes contract clinical, field technical, inside sales and recall ...
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Packaging Specialist
3 weeks ago
KORE1 Technologies Carlsbad, United StatesDetails: · NO 3RD PARTY FIRM CANDIDATES / C2C. · THIS IS A CONTRACT ASSIGNMENT FOR UP TO 3 MONTHS · JOB IS FULLY ONSITE IN CARLSBAD, CA. · REQUIRED SHIFT IS MON - FRI FROM 6:30 AM TO 3:30 PM. · KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate ...
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Senior Post Market Surveillance Specialist
1 week ago
Orthofix Holdings, Inc. Carlsbad, United StatesSenior Post Market Surveillance Specialist page is loaded · Senior Post Market Surveillance Specialist · Apply · locations · Carlsbad · time type · Full time · posted on · Posted 4 Days Ago · job requisition id · OFX23408 · Why Orthofix? · We are a leading global spin ...
Recall Specialist - Carlsbad, United States - IQVIA Argentina
Description
Internal Job DescriptionInternal Job Description
IQVIA/MedTech, partners with medical device and diagnostic manufacturers, offering tech-enabled, outsourced commercial service teams and technologies. This includes contract clinical, field technical, inside sales and recall support.
Our flexible model enables us to deploy and manage teams that expand and contract to meet our clients & customer-facing needs.
Technology is wrapped around all of the offerings and program success is tracked and measured with our real-time business intelligence analytics.
This provides our clients with critical insights into their most important resources - their people, patients, and customers.Position Overview:
This role is responsible for coordinating and/or contacting key customers on medical device recalls.
This person is responsible for supporting voluntary product recalls. This person will owncontacting affected customers, providing that customer with the upgrade, troubleshooting, and appropriately documenting their work.
Preferred
Skills/Qualifications:
Education:
Preferred but not required – High School Diploma/GED/AA
Customer service or other related experience preferred
Polite, professional phone demeanor required
Attention to detail and a quality mindset for documentation required
Ability to follow direction
Previous healthcare experience preferred
Prior recall experience preferred
Strong technical software skills required
Ability to work remotely from a home office required; equipment is provided
Ability to work PST business hours required
Position Responsibilities:
Conduct outbound calls to notify potentially affected facilities
Maintain appropriate level of confidentiality and a high level of professionalism
Adhere to provided script and messaging protocols
Data entry and management within provided database
Strong documentation skills
Provide customer feedback to corporate teams
Compensation:
Begins at $20/hr
Apply today if you are interested in joining a rapidly growing organization and a fun work environment
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#LI-Remote
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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry.
We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
Learn more atWe are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.
IQVIA's ability to
operate
and
provide
certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding
COVID-19
vaccination status.
The potential base pay range for this role is $41,600 annually.
The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).
Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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