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Suwanee

    Technical Key Account Manager - Suwanee, United States - SGS

    SGS
    SGS Suwanee, United States

    3 weeks ago

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    Description
    Job Description

    Summary

    Serve as the key liaison between brand, supplier and the internal SGS global support team.

    Combines knowledge of scientific, regulatory and business issues to provide services that enable our clients to develop, manufacture and sell products that comply with applicable legislation and standards.

    Job Functions

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Generate opportunities for revenue growth within accounts consistent with SGS strategic key account initiatives.

    Ensure the alignment and integration of services and operational deliveries in sales strategies for new and assigned strategic accounts.

    Work in conjunction with operations and other client services staff to achieve client deliverables.

    Serve as the key liaison between Client, supplier and the internal SGS global support team.

    Cultivate and expand Client relationships; close leads and support account sales strategies and goals developed with team.

    Responsible for building effective and professional relationships and close cooperation with key internal customer support teams including Client Services, Global, Technical and Operational teams

    Meet assigned account and team revenue goals and key performance indicators (KPIs) as defined by management.


    Develop product safety and quality specifications to capture regulatory and industry standards requirements for various consumer products across Connectivity & Products business units.


    Provides hands on training to client services staff for product assessment to determine the applicable regulatory and quality compliance needs.


    Conducts regulatory and standards training sessions for all levels of staff to build and impact their technical capabilities in terms of product safety and quality testing and inspection.

    Work effectively with team and operations to deliver client expectations effectively and efficiently to grow account share according to strategic account management plan

    Develop, communicate, and maintain all program documentation:
    Work Instructions

    SOP's
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