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    Bilingual Intake Specialist - Peru, United States - Indiana Health Centers, Inc.

    Indiana Health Centers, Inc.
    Indiana Health Centers, Inc. Peru, United States

    2 weeks ago

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    Description
    :

    Indiana Health Centers, Inc. (IHC) is a mission-driven organization that has been providing high-quality, affordable healthcare to underserved and uninsured populations since 1977.

    At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of the patients we serve in the community.

    With ten healthcare centers and eight Women, Infants, and Children nutrition program locations throughout Indiana, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations that are diverse in age, educational background, and income level.

    IHC in Peru, Indiana, is seeking a Bilingual Intake Specialist to join our talented and dedicated team This is a wonderful opportunity for anyone who craves a highly rewarding position with exceptional benefits, including a generous $ retention bonus Don't miss this chance to be a part of a great team that's making a difference in people's lives every day

    Overview:


    The Intake Specialist plays a vital role in IHC's mission and goals by ensuring that all client income documentation, front-office paperwork, charts, and billing are handled efficiently.

    The Intake Specialist works closely with other front office staff to provide excellent customer service to clients over the phone and in the lobby.

    They also complete billing paperwork and daily reports that are essential for monitoring the clinic's overall effectiveness.

    Greets clients and visitors to the clinic and assists with the check-in process
    Makes appointments and prepares clients for appointments
    Answers phones and accurately direct calls
    Uses and maintains electronic medical records
    Maintains effective working relationships with physicians, co-workers, and patients
    Demonstrates positive customer service skills in person and over the phone
    Works well in a team environment and as part of a team

    Excellent compensation and benefits package:

    Hourly position
    $ retention bonus paid after one year of employment
    Generous PTO - Paid time off and paid holidays
    Health, life, dental, and vision insurance
    Two medical plan options, including RX coverage
    403(b)/403(b) matching retirement plan after one year of employment
    Short-term disability insurance
    Life insurance

    FMLA
    Flexible spending account
    Health savings account
    Employee Assistance Program
    Wellness Rewards Program
    Employee Referral Program and much mo
    Tuition reimbursement
    Requirements:

    Education:

    High school diploma or equivalent required
    One (1) year of prior experience in an office or health-related position
    Bilingual in Spanish
    Excellent interpersonal and customer service skills
    Interacts with colleagues and patients in a professional manner
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