Service Desk Analyst - Montgomery, AL
5 days ago
Job summary
This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance. Monitor network alarms, alerts, and faults responding promptly to ensure service reliability and availability.Responsibilities
- Monitor network alarms alerts and faults responding promptly to ensure service reliability and availability.
- Maintain update ServiceNow records including incidents requests problems configuration items change requests resolution documentation.
Job description
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