- Responsible for and serves as primary contact for sales, planning and facilitation of all large groups.
- Systematically plan and execute a strategy to attract large group activities and parties.
- Responsible for ensuring that all inquiries are responded to in a timely manner.
- Maintain and document all potential leads and sales in CRM.
- Responsible for ensuring proper and timely management of all Birthday Party and Group bookings, which includes and is not limited to taking deposits, payments and proper documentation across all platforms, POS, and CRM
- Ensures proper follow-up with guests at completion of Birthday Party and Group Events to ensure satisfaction and obtain feedback, while addressing guest concerns and /or complaints
- Promote additional sales of party add-ons and merchandise.
- Responsible for ensuring that the POS system is properly maintained, updated and accurate for all Birthday Party and Group bookings (including, but not limited to contact name, phone number & email address, Birthday Child(s) name and age, type of Birthday Party booked and total revenue on a weekly basis)
- Responsible for leading the Sales team members in execution of parties, and other group events.
- Ability to facilitate parties and group events if a team is not available.
- Responsible for ensuring proper resolution of guest complaints and inquiries.
- Communicate with key stakeholders for group/event needs and ensure completion.
- Responsible for working with co-workers, as well as outside Company Vendors and/or Consultants to implement, manage and develop internal and external promotions.
- Responsible for development, implementation, and management of all internal and external strategies
- Responsible for interviewing, hiring, and terminating of departmental team members in compliance with the Human Resource Department; as well as following procedures for appropriate disciplinary action, when applicable
- Participate in management meetings which include and are not limited to, budget, operational and marketing.
- Participate in budget process which includes, preparation and development.
- Responsible for adhering to all planned budget amounts.
- Develop and promote Company branding in alignment with Company culture and values
- Oversee the maintenance and integrity of data in Sales systems
- Support the search and the implementation of innovative, effective, and efficient Sales solutions
- Maintain professional knowledge up to date by participating in conferences and educational opportunities
- Perform other duties expected of Sales Manager position and assist in all other critical needs of the Company as assigned
- Enthusiasm, energy, and positive attitude
- Teamwork, continuous improvement, and process-based culture
- Minimum 10 years of experience in Sales, preferable in parks and attractions, hospitality, tourism, entertainment
- Master of Science; Business Administration preferred
- Proficiency in Microsoft Office, CRM (Salesforce preferred), and POS
- Maintain confidentiality regarding financial information.
- Demonstrated track record of success in closing large national deals with multiple deal elements including (but not limited to) sponsorship, media, marketing, and on-site activation.
- Strong written and verbal communications skills
- Strong organizational and time management skills
- Self-motivated and able to work independently or as a team.
Sales Manager - Brooklyn, United States - Central Amusement International
Description
Do you dream about being part of History and promoting NYCs most iconic destination for fun?
We are looking for an engaging, ambitious, community and data driven Sales Manager that understands the art and science of successful social and digital marketing. The candidate will develop innovative sales strategies and facilitate group sales, corporate events, and other revenue-generating programs to deliver memorable experiences.
About us:
Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park, and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement industry. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides.
Summary:
The Sales Manager is responsible for the oversight and management of all group bookings, corporate events, and parties. This position is responsible for maintaining and developing new guest accounts within the parks outreach territory to meet revenue goals. The successful candidate can prospect for new sale accounts and create and nurture a pipeline of group leads and opportunities. A candidate with sales team leadership and group sales experience in the parks and attractions, hospitality, tourism, or entertainment venue industry, will be preferred.
POSITION: Sales Manager
LOCATION: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224
Job Responsibilities:
Job Requirements:
Compensation:
Annual salary: from $80,000.00 plus commission
Benefits:
Medical, Dental, Vision, 401K Profit Sharing, Life Insurance, Short Term and Long-Term Disability Coverage, Employee Parking, Development Program, EAP
Paid Time Off:
Vacation Days, Personal Days, Sick Days, Comp Days, Holidays
Availability:
Nights, Weekends and Holidays