Vehicle Exchange Specialist - Duluth - Hennessy Auto Group

    Hennessy Auto Group
    Hennessy Auto Group Duluth

    6 days ago

    $38,000 - $72,000 (USD) per year *
    Description

    The Vehicle Exchange Specialist role at Hennessey Auto Group is pivotal in bridging the service and sales departments. This position focuses on identifying and engaging customers in the service drive, presenting them with attractive vehicle exchange opportunities.

    • Identify Prospects: Proactively approach customers to discuss their current vehicle and identify potential leads.
    • CUSTOMER ENGAGEMENT: Build rapport by understanding customer needs and preferences.
    • Vehicle Evaluation: Assess a customer's current vehicle value and explain the benefits of upgrading.
    • Maintain knowledge of latest models, including features, benefits, and promotions.

    Presentation Skills are crucial as you'll need to present compelling offers highlighting advantages of trading-in for a new model or certified pre-owned. You'll also facilitate smooth transitions from service to sales & coordinate test drives appraisals financial discussions ensure CRM documentation accuracy timely follow-ups maximise satisfaction & achieve targets through excellent customer retention strategies develop self-starter attitude work well process-driven environment previous retail experience beneficial valid driver's license submit background drug screening

    * This salary range is an estimation made by beBee
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