Regional Sales Manager- Chicago - PROSOCO, Inc.

Description

Overview

THE IDEAL CANDIDATE WILL RESIDE IN THE CHICAGO METRO AREA.

Job Type: Full-time

Summary

As a Regional Sales Manager you will direct and coordinate all sales distribution in established sales territories, quotas, and goals and help train customer base with established training programs as well as training for independent sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements for distribution in the defined territory and monitor the preferences of customers.

Essential Functions

• Sales Strategy: Work with independent reps, tech specialists and PROSOCO sales ops personnel, to execute the product line strategies laid out each year by the Directors of Sales team. Work with the Director of Sales to determine price levels and appropriate discounts for PROSOCO distributors in your territory.
• Sales Team Management: Direct and coordinate the sales activities and advertising/marketing expenses for all independent representatives, and distributors for all PROSOCO products in the defined territory.
• Customer Relationship Management: Cultivate and sustain robust connections with essential clients, architects, contractors, builders, distributors, and various stakeholders within the assigned region.
• Recognize, endorse, and engage in regional and/or national trade shows, industry events, and affiliated organizations to stay current on market needs and maintain relationships with industry peers. Consistently provide outstanding customer service while fostering enduring client relationships.
• Become proficient in effective relationship management and the development of a robust sales opportunity pipeline.
• Customer Support: Address customer inquiries, concerns, and issues promptly and effectively, working closely with customer support, technical teams and Director of Sales as needed. Manage regional credit and product return policies in collaboration with Director of Sales.
• Training and Education: Provide product training, technical support and administrative support to independent representatives, distributors, contractors, architects, and engineers as required.
• Product Knowledge: Maintain a profound comprehension of the inherent value embedded within PROSOCO products and any potential implications on pricing. Articulate to your team and to existing and potential customers how this value compares to competing products and offerings, including features, benefits, field, lab, and phone support, quality, performance, application, warranty, manufacturer reputation, and more. Recognize and communicate avenues for enhancing current products and offer insights on new product development.
• Cross Functional Collaboration: Promote teamwork and collaboration across all business units. Support and communicate directives from upper management and align with the company's mission, vision, and values.

Other Responsibilities

• Contribute to a safe and environmentally secure work environment by following established safety procedures and reporting safety hazards.
• Complete expense reports, sales reports, or other required paperwork in a timely manner.
• Participate in area, regional and corporate meetings and scheduled conference calls with other Technical Product Specialist members and others as required.
• Perform other duties as assigned to meet area sales, profitability, and expense management goals.

Supervisory Responsibilities

• Independent sales representatives in the market are not direct reports, but you will direct their sales activities.
• Communicate effectively with other team members; train and motivate others; ensure adherence to safety procedures and use of PPE.

Requirements

Knowledge, Skills & Abilities

• Sales & Marketing: Knowledge of principles and methods for showing, promoting and selling products and services.
• Customer Service: Knowledge of principles and processes for providing customer service, including needs assessment, meeting quality standards, and evaluating satisfaction.
• Negotiation: Ability to reach beneficial outcomes and reconcile differences.
• Active Listening: Giving full attention, understanding points, asking appropriate questions, and not interrupting.
• Speaking & Writing: Excellent written and oral communication to convey information effectively.
• Ability to speak clearly and communicate information and ideas both verbally and in writing so others will understand.
• Active Learning: Understanding implications of new information for problem-solving and decision-making.
• Instructing: Teaching others how to do something.
• Time Management.
• Organizing, Planning & Prioritizing Work: Developing goals and plans to prioritize and accomplish tasks.
• Establishing and Maintaining Interpersonal Relationships: Building cooperative working relationships over time.
• Communicating with Persons Outside Organization: Interacting with customers and external sources in person, writing, or by phone/email.
• Monitoring and Controlling Resources: Monitoring spending to stay within budget.

Competencies

• Initiative: Willingness to take on responsibilities and challenges.
• Integrity: Being honest and ethical.
• Adaptability/Flexibility: Open to change and variety in the workplace.
• Dependability: Being reliable and responsible.
• Leadership: Willingness to lead and provide direction.
• Persistence: Determined continuation despite difficulty.
• Achievement/Effort: Setting and pursuing challenging goals.
• Cooperation: Maintaining a pleasant, cooperative attitude.

Physical Demands

• Ability to frequently carry, lift and/or move up to 20 lbs and occasionally up to 75 lbs.
• Digital dexterity and hand/eye coordination for office equipment.
• Ability to communicate with customers and employees via phone and in person.
• Ability to sit; climb or balance; and stoop, kneel, crouch or crawl.
• Travel via auto or air for presentations, job site visits and meetings with clients; up to 50% travel typical.

Work Environment

• Professional office or home office environment.
• Standard office equipment use; occasional evenings and weekends may be required.
• Frequent travel outside the local area with some overnight stays; travel by air periodically.

Technology Requirements

• CRM software (Microsoft Dynamics 365), Microsoft Office Suite, Microsoft Exchange, Microsoft Outlook
• Presentation software (Microsoft PowerPoint)
• Video conferencing software (GoToMeeting, Zoom, Teams)
• Document management software (Adobe Acrobat; Dropbox)

Education Certification

Degree with a professional or business management specialty or similar discipline preferred. Minimum of 5 years of sales management experience in related field.

Salary Description

Range: $100,000 - $150,000 Annual