Server - Aransas Pass, United States - BUTTER CHURN INC

BUTTER CHURN INC Aransas Pass, United States

4 weeks ago

Description

Job Description

Job Title:
Server

Reports To

Manager

Job Summary

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server"'s primary objective is to show our guests such a marvelous time, they will want to return.

Activities & Responsibilities

Primary

o Promote, work, and act in a manner consistent with the mission of

Butter Churn:
The mission of the Butter Churn Restaurant is to provide a safe, comfortable, and family dining adventure.

o Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems.

o Prepare checks that itemize and total meal costs and sales taxes.

o Take food or beverages orders from guests.

o Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.

o Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services

o Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.

o Clean tables or counters after guests have finished dining.

o Prepare hot and cold drinks for guests.

o Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

o Stock service areas with supplies such as coffee, food, tableware, and linens.

o Explain to guests how various menu items are prepared, describing ingredients and cooking methods.

o Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

o Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

o Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

o Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

o Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.

o Escort guests to their tables.

o Fill salt, pepper, sugar, cream, condiment, and napkin containers.

o Thank guests for their visit and invite them to return.

o Attend all scheduled employee meetings and offers suggestions for improvement.

o Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.

o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Supplemental

o Provide guests with information about local areas, including giving directions.

o The only transaction is by Credit card at the tables, any and all cash transactions will be done at the cash register by host/hostess.

There is no exchange cash from a guest check at the table.

Tools & Technology (examples in parentheses)

o Bar code reader equipment

o Cash registers

o Commercial use cutlery

o Credit card processing machines

o Paging controllers

o Point-of-sale receipt printers

o Point-of-sale terminals and workstations

o Touch screen monitors

o Point-of-sale software (JUMP Ware; Hospitality Control Solutions Aloha Point-of-Sale; Intuit QuickBooks Point of Sale; MICROS Systems HSI Profits Series; NCR Advanced Checkout Solution; NCR NeighborhoodPOS; The General Store; ClubSoft Food & Beverage Point of Sale; DataTeam Lunch Express; Dinerware Intuitive Restaurant; Food Service Solutions POSitive ID System; Restaurant Manager)

Minimum Qualifications

o Basic knowledge of dining room and service procedures and functions

o Basic mathematical skills

o Able to understand and speak using the predominant language(s) of guests

o Able to handle money and operate a point-of-sale system

o Able to safely lift and easily maneuver trays of food and containers weighing up to 25 pounds

o Able to reach, bend, stoop and frequently lift up to 50 pounds

o Able to work in a standing position for long periods of time (up to 9 hours)

o Other duties to be assigned.

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