- Greets visitors and patients in person, or communicates by telephone, upholding excellent customer service
- Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
- Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
- Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily
- Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
- Provides wayfinding instructions and assists with hospital information as requested
- Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
- May perform other duties upon request
- High School Diploma / GED (or higher)
- 1+ years of customer service experience in an office setting or professional work environment
- Basic level of proficiency with Microsoft Office Products
- Must be 18 years of age OR older
- Ability to work Thursday and Friday from 4:00pm-8:00pm CST and every other Saturday and Sunday from 7:45am to 4:15 pm CST
- Experience in a medical office or hospital admitting/registration office
- Knowledge of medical terminology
- Experience with electronic medical records system
- Excellent customer service skills
- Excellent written and verbal communication skills
- Demonstrated ability to work in fast paced environments
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Registration Services Representative
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Registration Services Representative
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MCW: SARGEANT HEALTH CENTER Milwaukee, United StatesJOB REQUIREMENTS: Position Description: Every day, in ways both big and small, the Medical College of Wisconsin (MCW) is impacting lives for the better. MCW ... changemaking for a healthier Wisconsin. As a Registration Services Representative (RSR), you will be responsible for co ...
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Part Time Patient Access Registration Representative - New Berlin, United States - UnitedHealth Group
Description
Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together.This position is Part Time role that will support patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments.
Hours: Thursday and Friday from 4:00pm-8:00pm CST and every other Saturday and Sunday from 7:45am to 4:15 pm CST.
Location: 13900 W National Ave New Berlin, WI 53151.
We offer 4 - 6 weeks of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment.
Primary Responsibilities:
Required Qualifications:
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
