-
Office Representative
3 weeks ago
Alejandra Palomera - State Farm Agent Hurst, United States Full timeBenefits:Bonus based on performance · Paid time off · Parental leave · Signing bonus · Training & development · Position Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Alejandra Palomera. As a member of our ag ...
-
Office Representative
5 days ago
David Peterson - State Farm Agent Bedford, United StatesJob Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Bedford, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for David Peterson - State Farm Agent, you will build and develop customer rela ...
-
Office Representative
1 week ago
Alejandra Palomera - State Farm Agent Hurst, United StatesBenefits:Bonus based on performance · Paid time off · Parental leave · Signing bonus · Training & development · Position Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Alejandra Palomera. As a member of our ag ...
-
Office Representative
3 weeks ago
Ed Lair - State Farm Agent Grapevine, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Office Representative - State Farm Agent Team Member with Ed Lair - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention ...
-
Office Representative
4 days ago
Lauren Stone - State Farm Agent Grapevine, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conve ...
-
Office Representative
3 weeks ago
Kerry Sexton - Cold Creek Insurance Grapevine, United StatesJob Description · Job DescriptionWe're Hiring · We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environm ...
-
Office Representative
2 weeks ago
Matthew Reinhardt - State Farm Agent Bedford, United StatesPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...
-
Office Representative
5 days ago
Kameren Nelson - State Farm Agent Irving, United States Full timePosition Overview · Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. · Responsibilities · Use a customer-focused, needs-based review process to educate customers about insurance options. · ...
-
Office Representative
3 weeks ago
Steve Dowdy - State Farm Agent Midlothian, United States Full timePosition Overview · State Farm Insurance Agent located in Midlothian, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Steve Dowdy, Agent, you will build and develop customer relationships within the community to promote ...
-
Office Representative
6 days ago
Gene Wolfgram - State Farm Agent Frisco, United States Full timePosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...
-
Office Representative
4 days ago
Ron Mathai - State Farm Agent Irving, United StatesBenefits:401(k) · 401(k) matching · Company parties · Competitive salary · Dental insurance · Free food & snacks · Health insurance · Opportunity for advancement · Paid time off · Profit sharing · Training & development · Tuition assistance · Vision insurance · Wellness resources ...
-
Office Representative
3 weeks ago
David Peterson - State Farm Agent Fort Worth, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conve ...
-
Office Representative
3 weeks ago
Imelda Mendoza - State Farm Agent GARLAND, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conve ...
-
Office Representative
3 weeks ago
Amabilia Esparza - State Farm Agent Dallas, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conve ...
-
Office Representative
1 week ago
Carlos Luevano - State Farm Agent Grand Prairie, United StatesJob Description · Job DescriptionPosition Overview · Do you aspire to make a difference, provide input and influence, with the ability to exercise autonomy and control in your own career while having the opportunity to stay abreast of the latest trends and growth? Do you desire t ...
-
Office Representative
3 days ago
Ray Givens - State Farm Agent Carrollton, United StatesJob Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
-
Office Representative
2 days ago
Carlos Luevano - State Farm Agent Dallas, United StatesPosition Overview · State Farm Insurance Agent located in Dallas, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Carlos Luevano - State Farm Agent, you will build and develop customer relationships within the community ...
-
Office Representative
4 days ago
Matt Rakfosky - State Farm Agent Dallas, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents are independent contractors that market State ...
-
Office Representative
4 days ago
John Kraft - State Farm Agent Plano, United StatesPosition Overview · State Farm Insurance Agent located in Plano, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for John Kraft - State Farm Agent, you will build and develop customer relationships within the community to pr ...
-
Office Representative
4 days ago
John Jinuntuya - State Farm Agent Dallas, United StatesPosition Overview · Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. · Responsibilities · Work with the agent to establish and meet marketing goals. · Develop leads, schedule appointments, ...
Front Office Representative - Colleyville, United States - Catalyst Health Group: Clinical Careers
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
The Front Office Representative efficiently and effectively handles patient flow for the Primary Care Medical Practitioners at Family Healthcare Associates (now a part of Catalyst Health Group). They are responsible for greeting and directing patients and visitors to the clinic, assisting with patient registration, check-in, check-out, collecting copays & deductibles, scheduling appointments, and answering phone calls. Successful candidates work well in a team environment and are respectful and empathetic to patients needs and concerns.
Essential Skills and Functions
Greeting and directing patients and visitors.
• Acting as a liaison between patients and medical support staff.
• Answering telephones, scheduling patient appointments, receiving and posting payments.
• Checking in patients, verifying and updating necessary information in computerized patient charts.
• Checking out patients, collecting copays or deductibles and reviewing charges
• Maintaining work area, lobby and patient flow
• Excellent verbal, written, and interpersonal communication skills.
• Works efficiently and effectively in a fast-paced environment.
• Follows documented protocols and procedures.
• Appropriately escalates issues outside of existing protocols to meet the needs of the patient.
• Identifies special needs and takes the proper steps to ensure patient appointments are scheduled appropriately.
• Follows all HIPAA and privacy rules while discussing sensitive health information with the patient or their authorized delegates.
• Meets performance and service level criteria as defined in "Performance Metrics."
• Works well with a diverse group of professionals in a team environment.
• Proactively and professionally identifies opportunities for improvement in work processes and/or setting.
• Follows all clinical safety protocols and infection control procedures.
Qualifications
• Superior customer service and communication skills.
• Empathetic to patients needs and concerns.
• Highly motivated and organized.
• Able to simultaneously manage multiple tasks.
• Experience with basic desktop software, medical practice management, and electronic medical record systems
• Fluent in English
• Excel under pressure with attention to detail.
• Experience with CPT/ICD9 coding
• Knowledge of and adherence to HIPAA rules and regulations
• Knowledge of and adherence to Bloodborne Pathogen & OSHA Safety procedures
Physical Demands/Work Environment
• Possible risk of exposure to hazardous conditions and blood borne pathogens
• Operation of various office equipment: fax machine, telephone and voice mail system, personal computer, e-mail system, cell phone, and photocopier
• May be required to sit or stand for long periods of time
• Light lifting - up to 20 lbs, reaching, bending