Field Service Technician - West Columbia, United States - Veritiv

Veritiv West Columbia, United States

1 week ago

Description

Job Purpose:

Our Equipment Service Technician will be responsible for installing and repairing worn or defective equipment at customer sites following blueprints, manufacturer's instructions and utilizing knowledge of mechanical hydraulic and electrical machinery.

This position will also operate equipment through trial runs to ensure that quality and rate of production meet specifications.

Job Responsibilities:

Perform repair, maintenance and start up on stretch wrappers, shrink wrappers, case sealing, case erectors, label printer/applicators, strapping equipment and assorted products at customer and Veritiv company sites.
Conduct setup calibration, testing, mechanical assemblies and troubleshooting of circuits, components and instruments using moderately complex blueprints and electrical schematics.
Perform a variety of sophisticated electronic, mechanical, pneumatic and electro-mechanical tests, repair and maintenance on equipment, assemblies, sub-assemblies and parts to ensure the equipment functions according to the manufacturer's specifications.
Support systems integration with customers, manufacturers, suppliers and other service personnel involving machine problems and/or turn-key systems.
Work in unison with Dispatch and Field service Manager to maximize service call priorities based on service call activity.
Manage and maintain an accurate and effective truck inventory and maintain company vehicle as per company policies and expectations.
Complete Field service Work orders including billing of travel, labor hours, parts and other related items in a timely and accurate manner.
Provide subject matter expertise, trainings and product demonstrations of Veritiv packaging systems and related equipment if needed.
Manage and maintain an accurate and effective truck inventory and maintain company vehicle as per company policies and expectations.
Perform other related duties and responsibilities as required or assigned by management.

Additional Responsibilities & Qualifications:

Certifications from manufacture trainings on stretch wrappers, shrink wrappers, case sealers, case erectors, label printers and strapping equipment or related products a plus. Strong knowledge of electrical schematics, electrical symbols and how power flows through circuitry. Understand and demonstrate proper lockout/tagout and safety procedures.
Can install, troubleshoot, train and work on most equipment including semi-automatic equipment.
Ability to read and interpret pneumatic, hydraulics, mechanical and electrical drawings for complex installation and troubleshooting equipment sold by Veritiv.
Understand AC and DC voltages and can use an electric meter in troubleshooting scenarios
Troubleshooting skills - diagnosing and troubleshooting micro-logic device, electrical, pneumatic and PLC Ladder logic.
Programmable Logic Controller (PLC) skills - can write simple logic, interface basic equipment and can make simple program changes. Has successfully attended a formal PLC training.
5+ years related job experience performing repairs and maintenance on semi-auto and automatic equipment and machinery.
3+ years working in a service support organization.

Work Experience:

Education:

High School Diploma/GED

Working Conditions and Physical Requirements:
The requirements listed below are representative of those needed to successfully perform the essential functions of the job.

Must lift and handle parts up to 75 pounds.
Must work in industrial environments, including working on ladders and lifts at high elevation, as well as low elevations such as underneath equipment.
Must work in a variety of settings, including fast-paced industrial and food production environments.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.

They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and duties may change from time to time depending on our business needs.

What We Offer

Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more Learn more here.

Veritiv Corporation, headquartered in Atlanta, Veritiv is a leading provider of design-to-delivery packaging, print, and facility solutions. With a diverse team and global reach, we're helping businesses cut costs, reduce waste, and improve efficiencies that make doing business easier. For more information, visit and connect with the Company on LinkedIn.

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