- Answers service phones and schedules appointments, as needed
- Greets customers that come into the dealership and inquires as to the reason for their visit
- Determines necessary services by listening to the customer's description of concerns
- Verifies warranty and service contract coverage and explains provisions and exclusions
- Provides cost estimates
- Prepares a work order with specific details and assigns it to a technician
- Maintains customer rapport by answering questions regarding condition of the vehicle, wait time, work completed, and cost
- Maintains service records
- Enters customer's information into the dealership database, prints out invoices, and processes customer payments.
- In cooperation with Parts – tracks and follows up on Special Order Parts. Notifies customer and schedules unit in when Special Order Parts arrive.
- Utilizes company tools & processes for work order creation and completion, scheduling, dispatching and communication.
- Knowledge, education and/or experience:
- Requires a high school diploma or equivalent
- Transportation refrigeration product knowledge is a plus
- Basic computer skills
- Exceptional telephone etiquette skills
- Strong customer service skills
- Strong organizational skills
- Apply good judgment in recognizing scope of authority
- Able to read and interpret billing statements and work orders
- Communicate clearly and effectively
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Service Advisor
1 week ago
Only for registered members StewartvilleThe Service Advisor initiates services and repairs by documenting equipment performance issues. · ...
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Service Advisor
2 weeks ago
Only for registered members Stewartville Full time+The Service Advisor initiates services and repairs by documenting equipment performance issues and service requests, verifies warranty and service contract coverage, generates estimates, writes repair orders and maintains customer rapport and records. · +Answers service phones a ...
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Service Advisor
2 weeks ago
Only for registered members StewartvilleThe Service Advisor initiates services and repairs by documenting equipment performance issues and service requests, · verifies warranty and service contract coverage, generates estimates, writes repair orders · and maintains customer rapport. · Answers service phones and schedul ...
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Service Advisor
2 weeks ago
Only for registered members Stewartville+ The Service Advisor initiates services and repairs by documenting equipment performance issues and service requests. · + Answers service phones and schedules appointments, as needed · Greets customers that come in to the dealership and inquires as to the reason for their visit ...
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Service Advisor
1 week ago
Only for registered members Stewartville, MNThe Service Advisor initiates services and repairs by documenting equipment performance issues. · Answers service phones · Schedules appointments · ...
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Service Advisor
1 week ago
Only for registered members Stewartville, MNThe Service Advisor initiates services and repairs by documenting equipment performance issues and service requests, · verifies warranty and service contract coverage, generates estimates, · writes repair orders and maintains customer rapport · and records.Answers service phones ...
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Service Advisor
23 hours ago
Only for registered members Stewartville, MNThe Service Advisor initiates services and repairs by documenting equipment performance issues and service requests, · verifies warranty and service contract coverage, · generates estimates, · writes repair orders · y maintains customer rapport and records.Competitive compensatio ...
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Automotive Service Advisor
1 month ago
Only for registered members Rochester, MNThe Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Mercedes-Benz of Rochester. · ...
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Service Advisor
1 week ago
Only for registered members Superior, Wisconsin, , United StatesThe Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs and preparing repair orders. · ...
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Service Advisor
3 days ago
Only for registered members Rochester, MN, USRochester Chevrolet/Cadillac is looking for a Professional and Experienced Automotive Service Advisor. · excellent customer service skills, organizational skills and general automotive knowledge. · ...
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Service Advisor
3 days ago
Only for registered members ROCHESTER, MN, USRochester Ford is looking for a full-time service advisor. The ideal candidate will have some previous experience, customer care and self motivation. · Handling guest concerns. · Checking guests in and out. · ...
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Service Advisor
3 days ago
Only for registered members ROCHESTER, MN, USRochester Ford seeks an experienced Automotive Service Advisor for our fast-paced dealership. Ideal candidate will have excellent customer service skills, organizational skills, ability to handle rapid pace, and general automotive knowledge. · Provide excellent customer service s ...
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Service Advisor
1 month ago
Only for registered members Rochester, MNWe exist to help our family, friends, and community enjoy life at every stage. Now we're looking for a driven Service Advisor to join our growing team. · ...
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Automotive Service Advisor
1 week ago
Only for registered members Rochester, MNThe Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Mercedes-Benz of Rochester, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. · Take advantage of ...
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Express Service Advisor
3 days ago
Only for registered members ROCHESTER CHEVROLET CADILLAC, Rochester, MN, USWe seek Team Members that are problem-solvers, focused on customer satisfaction and can lead our team to even greater success. We aim to create a fun, energetic environment that not only keeps our employees engaged but also supports individual growth and recognition. · ...
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Working Service Manager
1 month ago
Only for registered members StewartvilleThe Working Service Manager oversees daily Service Department operations while also providing hands on technical support when needed.This role is responsible for maximizing department productivity, delivering exceptional customer service, · and supporting overall business perform ...
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Service Technician
1 week ago
Only for registered members Illinois Rte Albion, Illinois, United StatesIndependently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. · ...
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Service Manager
1 week ago
Only for registered members Illinois Rte Albion, Illinois, United StatesThe Service Manager is responsible for overseeing the daily operations of the service department to ensure high levels of customer satisfaction. · Directly supervise and lead service technicians and department staff. · Monitor performance, provide coaching, and conduct regular ev ...
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Working Service Manager
1 month ago
Only for registered members Stewartville, MNThe Working Service Manager oversees daily Service Department operations while also providing hands on technical support when needed. · Operational & Performance Management · Set clear goals and provide leadership to optimize department performance in: customer satisfaction reven ...
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Automotive Technician
1 month ago
Only for registered members Rochester, MNWe are looking for our next Automotive Service Technician. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Mercedes-Benz of Rochester the Automotive Service Technician will be responsible for vehicle repair and maintenance as assigned in acc ...
Service Advisor - Stewartville - Sanco Thermo King
Description
Summary:
The Service Advisor initiates services and repairs by documenting equipment performance issues and service requests, verifies warranty and service contract coverage, generates estimates, writes repair orders and maintains customer rapport and records.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, skills, and abilities:
The requirements listed below are representative of the knowledge skill and/or ability required to successfully perform the essential functions of the job.
Skills:
Abilities:
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Service Advisor
Only for registered members Stewartville
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Service Advisor
Full time Only for registered members Stewartville
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Service Advisor
Only for registered members Stewartville
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Service Advisor
Only for registered members Stewartville
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Service Advisor
Only for registered members Stewartville, MN
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Service Advisor
Only for registered members Stewartville, MN
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Service Advisor
Only for registered members Stewartville, MN
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Automotive Service Advisor
Only for registered members Rochester, MN
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Service Advisor
Only for registered members Superior, Wisconsin, , United States
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Service Advisor
Only for registered members Rochester, MN, US
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Service Advisor
Only for registered members ROCHESTER, MN, US
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Service Advisor
Only for registered members ROCHESTER, MN, US
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Service Advisor
Only for registered members Rochester, MN
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Automotive Service Advisor
Only for registered members Rochester, MN
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Express Service Advisor
Only for registered members ROCHESTER CHEVROLET CADILLAC, Rochester, MN, US
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Working Service Manager
Only for registered members Stewartville
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Service Technician
Only for registered members Illinois Rte Albion, Illinois, United States
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Service Manager
Only for registered members Illinois Rte Albion, Illinois, United States
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Working Service Manager
Only for registered members Stewartville, MN
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Automotive Technician
Only for registered members Rochester, MN