Customer Success Specialist - Fort Wayne, United States - Berkshire Hathaway Homestate Companies

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    Description

    Company:
    BHHIC Berkshire Hathaway Homestate Insurance Company

    Job Description

    Seeking a Customer Success Specialist to support new and existing customers and maintain high levels of customer satisfaction

    Specialize in inbound sales of commercial auto insurance policies and provide excellent customer service

    Use analytical skills to review information from an applicant to evaluate the degree of risk involved in a business or operation

    Utilize strong communication and customer service skills by asking questions, making decisions over the phone and via e-mail with potential customers


    Qualifications:
    Bachelor degree or equivalent experience

    Excellent communication skills, verbal and written

    Ability to communicate persuasively

    Demonstrated ability to achieve quantitative goals

    Knowledge of basic math

    Excellent customer service skills

    Ability to solve problems and make decisions

    Property & casualty insurance license a plus

    Prior sales experience a plus


    A comprehensive benefits package is available for regular, full-time employees, including health, vision, dental, life and disability insurance as well as a 401(k) with company match.

    We also proudly offer 100% upfront tuition reimbursement to regular, full-time employees, to further your education.

    Our office boasts a complimentary state-of-the-art, on-site gym, a robust wellness program, low-cost downtown parking, and numerous volunteer and networking opportunities with other emerging professionals.


    Founded in 1940 , National Indemnity Company (NICO) has become one of the leading property & casualty members of the Berkshire Hathaway Group of insurance companies, offering one of the widest selections of commercial insurance products in the industry and the highest possible financial strength rating by A.M.

    Best an A++XV rating.

    Joining our innovative corporate structure meshing "large company" benefits with a comfortable, "small company" atmosphere at our home office or at one of our owned agencies, your coworkers become family.


    Transparency in Coverage:
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