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- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Service Coordinator - West Palm Beach, United States - Fino Staff
Description
Job Description
Job DescriptionWe are seeking a Service Coordinator to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Your job handles a lot of emails with our service technicians in the field.
MUST have Service Coordinator Experience.
Responsibilities:
Qualifications: