- Run reports, navigate, and update loads through the internal Transportation Management System (Mcleod).
- Communicate with others verbally and via phone calls, emails, and notations.
- Proactively communicate and report when issues arise by gathering information and provide insight on what the solution should be to the Account Manager.
- Understand the basics of market trends.
- Gather and input pertinent information into the TMS regarding billing, images, receipts, BOLs, and PODs when needed.
- Vet inbound and outbound calls.
- Properly ensure the accuracy of all information regarding carriers, loads, rate confirmations, load requirements, and calculations of timing for appointments.
- Build reliable carrier relationships and create a preferred carrier network through external websites.
- Provide carrier onboarding packets.
- Schedule and reschedule appointments.
- Manage shipments via tracking, check calls, and updated contact information.
- Assign carriers to available freight and build relationships.
- Keep an updated document of requirements needed for each customer you work with.
- Abide by the company policies and procedures.
- Other duties as assigned.
- Proactive
- Ability to multi-task
- Communicative
- Organized and Detail Oriented
- Problem-Resolution Expert
- Receptive
- Humble
- Disciplined
- Responsible
- Level-Headed
- Strategic
- Reliable
- Critical Thinker
- High school diploma or equivalent required
- Customer service or inbound/outbound call center experience preferred
- CRM, TMS and Microsoft Office experience preferred
- Supply chain experience preferred
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Logistics Coordinator - Fort Myers, United States - Vantage Logistics
Description
Vantage Logistics is seeking enthusiastic, customer service driven individuals for a full-time position in a growing company. No experience is necessary, this is a great opportunity for first time experience in the logistics and transportation industry with unlimited growth potential. Currently only considering Southwest Florida residents.
A Logistic Coordinator manages all carrier relationships, identifies market trends, manages shipments, and leads internal communication of loads. Logistics Coordinators are also expected to hold thorough knowledge of third-party logistic companies, represent the companys brand, and consistently provide exceptional communication.
Responsibilities
Qualities of Successful Applicants:
Qualifications:
The Logistics Coordinator role is a full-time position, 100% on-site work required. Applicants must be able and willing to commute to Fort Myers, FL.
At Vantage Logistics, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All employment decisions at Vantage Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, ethnicity, age, religion, gender, sexual orientation, medical history, national origin, disability, or other legally protected characteristics. Vantage Logistics is committed to providing a workplace free from discrimination and harassment by maintaining a work culture that treats others with kindness, dignity, and respect.
