- You lead with empathy, vulnerability, and honesty
- Must have a love of learning
- Endless curiosity and an enthusiasm for continuous improvement
- Team-first mindset
- Empower and inspire full time associates through coaching
- Hold others to high standard
- Knows how and when to celebrate success
- Hires and trains qualified candidates for field and administrative roles.
- Supervises and directs the service and performance of staff.
- Enters, approves, and submits Payroll timesheets and forms.
- Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment as appropriate.
- Organizes and administers all services and office operations with the service areas.
- Implements and interprets service and operations policies, and ensures compliance within state/federal/local and company guidelines.
- Interprets and monitors compliance of EVV operations.
- Performs monthly service calls to approx. 10% of clients to ensure workers are performing to standard and that clients are fully satisfied with services.
- Calculates weekly case counts and enters into tracking system.
- Monitors, analyzes, and reports on key performance indicators and adjusts for meeting Company guidelines.
- Tracks and reviews Branch's financials to attain profitability.
- Sets weekly goals for staffing, recruitment, and referrals.
- Collaborates with Area Leader to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.
- Maintains liaison with local contracting entity with regard to services and operations.
- Supervises the implementation of trainings in accordance with company/service guidelines and oversees training of Staffing Supervisors.
- Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
- Participates in community activities to promote the organization and to build goodwill.
- Advertises, markets, and promotes growth campaigns to offer services to local AAA, hospitals, and discharge planners.
- Performs other related duties as assigned.
- Excellent leadership and management skills.
- Excellent sales, customer service, and interpersonal skills.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to prioritize tasks, delegating when appropriate.
- Proficient with Microsoft Office Suite or related software.
- Associate degree or equivalent industry experience required (e.g. at least three years of experience in social service administration or in provision of in-home services to the elderly and/or disabled). Bachelor's degree preferred.
- Possess a demonstrated ability to organize, administer, and evaluate on-going services in a multi-phased operation.
- Strong working knowledge of all program rules, procedures, and standard company rules and procedures.
- Previous experience in management.
-
Branch Manager
1 week ago
Clean Harbors Warren, United StatesEnsures Health and Safety is the number one goal by following policies, processes and always acting in a safe manner. Direct and optimize overall operations in the assigned geographic area. Ensure the communication of all required report information Branch Manager, Manager, Opera ...
-
Branch Manager
1 week ago
HPC Industrial Warren, United StatesHPC Industrial · , Powered by Clean Harbors, is looking for an · Branch Manager · that will be responsible for the overall operation of their assigned branch office. This includes ensuring the safe, cost effective and efficient day-to-day management of HPC-Industrial branch lo ...
-
Branch Manager
1 week ago
Clean Harbors Warren, United StatesJob Description · HPC Industrial, Powered by Clean Harbors, is looking for an Branch Manager that will be responsible for the overall operation of their assigned branch office. This includes ensuring the safe, cost effective and efficient day-to-day management of HPC-Industrial b ...
-
Branch Manager
2 weeks ago
CORNERSTONE COMMUNITY FINANCIAL CU Center Line, United StatesJob Description · Job Description · Position Description: · The Branch Manager will lead the branch team to successfully fulfill the needs of CCF and its membership through consistent coaching and development, networking, and cross-departmental collaboration. The branch leader ...
-
Branch Manager
3 weeks ago
Help At Home Warren, United StatesTitle: Branch Manager · Function or Dept.: Operations · Category: Branch Admin · Location: · Reports to: Area Leader/Area Manager · FLSA Classification: Exempt · Job Summary: · The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned ...
-
Branch Manager
4 days ago
Help At Home Warren, United StatesTitle: Branch Manager · Function or Dept.: Operations · Category: Branch Admin · Location: · Reports to: Area Leader/Area Manager · FLSA Classification: Exempt · Job Summary: · The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch ...
-
Branch Manager
2 weeks ago
Help At Home Warren, United StatesHelp at Home and its affiliates are the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care thr ...
-
Branch Manager
1 week ago
Help At Home Warren, United StatesHelp at Home and its affiliates are the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care thr ...
-
Branch Manager
4 days ago
ZephyrTech Auburn, MI, United States FreelanceIntroduction: · We only want the best for our customers, like you. Because when you lead our branches, nothing can go wrong. You turn employees into a team and your passion for numbers is no secret. We highly value this with appreciation and of course, in your salary · Your tasks ...
-
Branch Manager
1 week ago
CORNERSTONE COMMUNITY FINANCIAL CU Center Line, United StatesJob Description · Job DescriptionPosition Description: · The Branch Manager will lead the branch team to successfully fulfill the needs of CCF and its membership through consistent coaching and development, networking, and cross-departmental collaboration. The branch leader will ...
-
Branch Manager
1 week ago
Help At Home Warren, United StatesJob Description · Job Description · Help at Home and its affiliates are the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to d ...
-
Branch Manager
3 days ago
Restaurant Depot Garden City, United States**Position Title**:Branch Manager · **Department**:Management · **Supervisor**:Regional Manager · **FLSA**:Exempt · **Position Summary**: · Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supe ...
-
Branch Manager
3 weeks ago
Huntington Bancshares, Inc. Madison Heights, United States· Summary: · Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our cust ...
-
Assistant Branch Manager
3 days ago
Restaurant Depot Garden City, United States**Position Title**:Assistant Branch Manager · **Department**:Management · **Supervisor**:Branch Manager · **FLSA**:Exempt · **Position Summary**: · Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues ...
-
Deputy Branch Manager
4 days ago
Neptune Enterprises Pontiac, MI, United States FreelanceAt Lidl's branch in Pontiac, MI, working in store management means bringing energy to the trade every day and ensuring satisfied customers. Keeping an eye on the numbers and having an open ear. Leading with confidence, getting things done, and always adding something extra. And i ...
-
Multi-Assistant Branch Manager
6 days ago
Citizens Warren, United StatesAs an Assistant Branch Manager (ABM), you will oversee daily activities in multiple branch locations. This includes driving branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound opera ...
-
Branch Operations Manager I
2 weeks ago
Praxair Warren, United StatesLinde is seeking a Branch Operations Manager to join our team located in Warren. MI. The Branch Operations Manager will be responsible for profitability and growth of the business, overseeing sales, distribution, and operations as well as staff functions. · Responsibilities · ...
-
Branch Manager
3 weeks ago
FreeStar Financial Credit Union Sterling Heights, United StatesFreeStar Financial Credit Union is looking for a dynamic and passionate professional to lead our Sterling Heights and Shelby Township Branches. If you love to use your dynamic skills to generate new business and build brand recognition for a growing credit union, this may be the ...
-
Branch Manager
1 week ago
Fandr Sterling, United States** Branch Manager** · **Job Category****:** Engineering · **Requisition Number****:** BRANC001129 · Showing 1 location · **Job Details** · **Description** · **Froehling & Robertson, Inc., (F&R)** has been proudly engineering stability in the country since 1881. In addition to ...
-
Branch Manager
1 week ago
Mariner Finance Sterling, United StatesWe are looking for a seasoned consumer finance professional to be our next Branch Manager. If you are someone who is looking to build meaningful relationships by leading a collaborative team where goal achievement and providing superior customer service are of the utmost importan ...
Branch Manager - Warren, United States - Help At Home
Description
Help at Home and its affiliates are the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
Job Summary:
The Branch Manager will direct and supervise the staff and day-to-day operations in the Warren, MI location, to ensure delivery of quality services to all clients. This position assures compliance with various regulations, policies, and procedures, to meet and exceed achievement of operational goals and objectives. This is an exciting opportunity to be part of stellar team and community to truly make a difference in people's lives.
As a People Leader:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.