- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
- Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
- Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
- Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
- And More
- Three to twelve months of previous Concierge and/or Sales experience required
- Successful candidate must possess legal work authorization in United States
- Flexible schedule and the ability to work all shifts including evenings, weekends and holidays
- Proficiency in Word and Excel; Opera is a plus
- Ability to accurately read and work with computer systems.
- Strong Customer Service skills
- Hourly Rate: $27.26
- An on-site Physical Therapist
- 24-hour access to Indoor and Outdoor Gym
- Holiday, Vacation & Sick pay
- Robust Benefit Plan
- Company Match 401K Plan
- Laundered Employee Uniform
- Free employee meals prepared by the Four Seasons Culinary 'Ohana
- Complimentary stays at Four Seasons Worldwide
- Training and Development Opportunities
- Employee Recognition Programs
-
Concierge Agent
1 week ago
Four Seasons Hotels Limited Kailua Kona, United States Full timeAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for o ...
-
Concierge Agent
1 week ago
Four Seasons Hotels Limited Kailua Kona, United States Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Club Concierge Registration Agent
1 week ago
Four Seasons Hotels Limited Kailua Kona, United States Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Concierge Agent
2 weeks ago
Four Seasons Hotels and Resorts Hualalai, United States Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
-
Spa Concierge
3 weeks ago
Four Seasons Hotels Ltd. Kailua Kona, United StatesAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
-
Front Desk Guest Service Agent FT
1 week ago
OLS Hotels & Resorts Kailua Kona, United StatesJob Details · Job Location: Pacific 19 - KAILUA KONA, HI · Salary Range: $ $23.81 Hourly · Description · About our company: · Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawai ...
-
Spa Concierge
1 week ago
Four Seasons Hotels Limited Kailua Kona, United States Full timeAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for o ...
-
Spa Concierge
1 week ago
Four Seasons Hotels Limited Kailua Kona, United States Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
night auditor
5 days ago
Springboard Hospitality Kailua Kona, United StatesJob Details · Job Location · Pacific 19 - KAILUA KONA, HI · Salary Range · $ $30.02 Hourly · Description · About our company: · Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands ...
-
night auditor
1 week ago
Springboard Hospitality Kailua-Kona, United StatesJob Details · Description · About our company: · Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. · Springboard team members are a diverse mix of i ...
-
Guest Relations Agent
2 weeks ago
Blue Hawaiian Helicopters Waikoloa, United StatesOverview: · Offers in-person, face-to-face personalized including reservations, guest check in and briefing, retail and activity sales and support the base operation. Focus on providing extraordinary service to our guests at every touch point with Blue Hawaiian, including the ch ...
Concierge Agent - Kailua Kona, United States - Four Seasons Hotels Ltd.
Description
About Four Seasons:
Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront splendour in perfect harmony with nature.
Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures.
The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.CONCIERGE AGENT
The Four Seasons Resort Hualalai is looking for a Concierge Agent who shares a passion for excellence and who infuses enthusiasm into everything they do.
Our Concierge Agents have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.
Work authorization required.WHAT YOU'LL DO
WHAT TO BRING
JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:
Facebook:
Instagram:
Twitter:
We look forward to receiving your application
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
