- Schedules patient appointments to ensure smooth patient flow and business operations.
- Enters / reviews data and/or accounts in NSU specific software systems.
- Responds to internal (NSU) and external inquiries and resolves complex problems requiring broad understanding of policies and procedures.
- May lead, train and monitor the work of clinic staff.
- Verifies and processes all accepted insurance plans.
- Coordinates with labs and physicians authorizations and referral for specialists.
- Performs other duties as assigned
- Excellent organizational and interpersonal skills.
- Demonstrated leadership skills.
- Excellent customer service and phone etiquette skills.
- Ability to multi-task in a fast pace environment.
- Ability to maintain confidential information.
- Proactive, punctual and reliable.
- Ability and willingness to provide coverage in other areas/facilities.
- Ability to communicate effectively with others.
- Ability to work cooperatively with colleagues and supervisory staff at all levels.
- May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
- May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils and computer keyboards
- Minimum two (2) years of healthcare experience.
- Experience with Electronic Medical Record system.
- Multi-lingual.
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patient access coordinator - Fort Lauderdale, FL , USA, United States - Nova Southeastern University
Description
About Us:
We are excited that you are considering joining Nova Southeastern University
Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation.
Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more.
NSU cares about the health, welfare and its students, faculty, staff, and campus visitors and is a tobacco-free university.We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
Marginal Job Functions:
Required Knowledge, Skills, & Abilities: 1. Computer literate.
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
Job Requirements:
Required Certifications/Licensures:
Required Education:
High School Diploma or Equivalent Major (if required):
Required Experience:
High School Diploma and minimum three (3) years of directly related experience.
* -ORAssociates' Degree or 60 college credits and minimum two (2) years of directly related experience.
For College of Dental Medicine internal candidates only:
HS and one (1) year of service as Patient Access Representative or Patient Management Coordinator or combination of both
Preferred Qualifications:
1. Associates' Degree or 60 college credits and minimum two (2) years of directly related experience.
Sensitivity Disclaimer:
Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.