- Deliver results on complex development projects involving teams across the Product Development department and Bank as a whole
- Collaborate with internal customers and departmental leadership
- Work with customers to resolve business critical concerns
- Ensure all Salesforce work supports both the individual business areas and the enterprise as a whole
- Align all architecture and design decisions with Enterprise Architecture guidelines and standards
- Gather Business Requirements working with Product Managers, Business Analysts, and end users
- Perform Hands-on Configuration in alignment with enterprise strategy, change management and deployment processes
- Implement new products and packages within Salesforce & FSC and communicate updates throughout the company
- Understand all aspects of configuration and technical/functional capabilities, including changes and potential system implications.
- Partner with various teams to research, resolve, and document production issues
- Release and Environment Management including sandbox usage planning, metadata and data migration, environment comparisons and version control.
- Drives process improvement changes to ensure high productivity and quality of services provided
- Maintain high-level familiarity with other IT system/business application capabilities in order to make recommendations about potential upstream/downstream integration or functionality
- Partner with Architecture and the Salesforce Product Owner to understand current and future strategies and objectives
- Work with Product Managers, Business analysts, and business area stakeholders to understand, document, and prioritize Salesforce and nCino enhancements and projects
- Manage all Salesforce environments including Production, Full Sandboxes, Partial Development Sandboxes, etc. Ensure that strict release management protocols are followed, and environments are kept up-to-date
- 3+ years of Hands-on Salesforce experience including lightning and Financial Services Cloud versions
- 2+ years of experience with Salesforce Einstein Analytics
- Salesforce Administrator certification and/or Developer certification is required
- Strong knowledge of modern software design principles, concepts, and best practices
- Significant Hands-on experience in design and development of custom solutions on the platform including significant work in Apex, Visual Force, Lightning, application integration patterns using Mule soft and other ETL tools
- Expert with configuring / customizing standard SFDC objects such as Leads, Accounts, Opportunities, Reports & Dashboards, with proven hands-on experience building custom objects & solutions
- Expert in bulk data migration from Excel & Legacy Systems to SFDC using Apex Data Loader, Demand Tools, and the Import Wizard.
- Expert knowledge of data structures, data modeling and database schema
- Strong experience with technologies integral to including HTML/XHTML, jQuery, JavaScript, AJAX, SQL, SOAP, REST, JSON, Apex, and SOQL.
- Multiple Salesforce project deployments including 2+ years with release and environment management on enterprise level deployments
- Strong mentoring skills with excellent communication, collaboration, and problem-solving capabilities.
- Self-motivated with exceptional follow-through
- Ability to independently prioritize and complete tasks in a structured manner
- Strong ability to interface and cultivate good working relationships across business and shared service areas at all levels
- Ability to respectfully challenge requests regardless of level of person making the request
- Strong problem solving and analysis skills with the ability to work and deliver under tight deadlines
- Experience with DevOps and CI/CD
- Experience working in an agile environment (e.g. Scrum, Kanban) preferred.
- Experience in financial services is highly desired
- Experience with modern JS frameworks like and repositories such as Azure DevOps and GitLab is preferred
- Excellent verbal and written communication skills for technical and non-technical audiences
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Salesforce Developer III - Clayton, United States - First Citizens Bank
Description
Overview:
The Developer III for the Salesforce platform has design, development, and maintenance responsibility for the Salesforce Financial Services cloud platform. This will include support for a broad range of business units such as core banking, wealth management, commercial and residential lending, among others. The position provides exposure to many business units in a dynamic financial services firm. This role requires direct interaction with end users and excellent analytical and communication skills.
Responsibilities:Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance.
Preferred Qualifications