Social Work Supervisor - Greensboro - Guilford County, NC

Description

Salary: $59, $70,942.00 Annually
Location : 1203 Maple Street Greensboro, NC
Job Type: Full Time
Job Number: 04001
Department: Social Services
Opening Date: 02/24/2026
Closing Date: 3/10/2026 11:59 PM Eastern
GUILFORD COUNTY GOVERNMENT
Empower Successful People to thrive in a Strong Community supported by Quality Government
Transparency & Communication | Equity & Inclusion | Accountability
Service & Outcomes Excellence | Our People Matter
Description
GENERAL STATEMENT OF DUTIES
Work in this classification involves providing supervision to a staff of social workers who provide direct and indirect services to clients. Work supervised will generally include protective services work within a Social Services program, but may also include the supervision of other highly sensitive or specialized areas. Employees are responsible for guiding and coordinating the activities of a group of predominately Social Worker III-level staff who are engaged in social work, casework, and community services. Work involves the assignment of sensitive cases to workers for investigation, diagnosis, treatment, or referral in such areas alleged abuse, neglect or dependence, or exploitation and which require the response to complaints within specific time frames; employees review and consult on cases to ensure quality of services and compliance with regulations; and training and supervise workers through individual conferences and departmental staff meetings. The Social Work Supervisor's responsibilities may range from a single sub-unit in an agency to multiple service programs. Employees may provide input to higher level management on administrative, personnel, and budget issues. Employees report to a higher level supervisor or administrator.
Examples of Duties
DUTIES AND RESPONSIBILITIES
I. SUPERVISORY/MANAGERIAL FUNCTIONS
Planning - Work involves reviewing program objectives, client needs, and service delivery concerns with staff and formulating specific goals and objectives for the assigned program area. Employees provide input to higher-level management on short-range planning needs for staff or unit.
Organizing and Directing - Employees assign cases to staff and maintain workload balance. Employees make changes in work procedures to meet program demands and present recommendations to management on issues that impact on programmatic goals, objectives and policies.
Budgeting - Employees are minimally involved in the development, justification, or allocation of funds. Employees may manage a small unit budget and monitor staff and administrative expenditures.
Training - Employees provide on-the-job training for staff and make arrangements for staff to receive approved training.
Setting Work Standards - Employees ensure that policies, rules and regulations are followed. Employees explain and implement changes when necessary.
Reviewing Work - Employees monitor the work of subordinate staff through individual case reviews, progress and transaction reports, updates, conferences and informal discussions; employees assure compliance with operational standards and established policies.
Counseling and Disciplining - Employees discuss problems with staff; make recommendations regarding disciplinary action and conduct disciplinary conferences, all subject to approval and review by an upper level supervisor.
Performing Other Personnel Functions - Employees participate in the interview and selection process and make recommendations to higher level management on hiring decisions. Employees provide input on discussions concerning promotions and salary adjustments for individuals supervised. Employees participate in subordinate's performance evaluations and approve leave requests.
II. SCOPE AND NATURE OF WORK SUPERVISED
Dynamics of Work Supervised - Programs are periodically affected by changes in methodology, guidelines and shifting program emphasis. These changes may require employees to develop new approaches or procedures to meet program objectives.
Variety of Work Supervised - Employees supervise staff responsible for the delivery of basic social work services to clients and their families who have social, economic, emotional or mental problems.
Numbers of Employees Responsible For - Employees are responsible for supervising approximately five to twelve professional and paraprofessional employees.
III. EXTENT OF SUPERVISION RECEIVED
Employees are responsible for the quality of service provided by staff. Employees receive reviews through periodic conferences, meetings, informal interaction, reports, and performance appraisals. Review for quality is also received through periodic random case reviews.
RECRUITMENT STANDARDS
Knowledge, Skills, and Abilities

• Knowledge of methods and principles of casework supervision and training.
• Considerable knowledge of social work principles, techniques, and practices and their application to specific casework and community problems.
• Considerable knowledge of behavioral and socioeconomic problems and their treatment and of governmental and private organizations and community resources.
• Considerable knowledge of the laws, regulations and policies that govern social work programs.
• Ability to supervise, training, or orient lower-level social workers, students, interns, or other staff.
• Ability to express ideas clearly and concisely and to plan and execute work effectively.

Typical Qualifications
MINIMUM QUALIFICATIONS:

• BSW from an accredited school of social work and one year of professional social work or counseling experience
• Master's degree in a counseling field and one year professional social work or counseling experience
• Bachelor's degree in a human service field or related curriculum and two years professional social work or counseling experience
• Bachelor's degree from an accredited college/university and two years professional experience in a related human service field providing experience in the techniques of casework, group work or community organization
• Must have possession of an appropriate driver's license issued by the State of North Carolina
• A motor vehicle record (MVR), background check, and drug screening will be conducted on candidates considered for positions
• Prefer North Carolina Social Services experience

Supplemental Information
May Require Driving
This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.
Special Note
This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job questionnaire with a physical abilities checklist which gives further details, especially specific job requirements applicable for that position. These documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.
Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling
We are excited about the opportunity of having you as a prospective new employee
You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?
Below are a few of the reasons why we love working for Guilford County.
We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist
Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.
Employer contributes 5% into your 401(k) - no match required.
Enrollment in the State Retirement Plan by contributing 6%.
Longevity pay beginning at five years of service.
We provide a $10,000 Life and AD&D benefit to eligible employees.
Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.
Voluntary Life, AD&D, Short-Term and Long-Term Disability.
01
Please select the highest level of education you have completed All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.

• No formal education
• Some High School, No Diploma/GED
• High School Diploma or GED
• Associate's Degree (AA, AS)
• Bachelor's Degree (BA, BS)
• Master's Degree (MA, MS, MBA, etc.)
• Professional degree (JD, MD, DVM, etc.)
• Doctoral Degree (PhD, EdD, etc.)

02
Do you have a Bachelor of Social Work (BSW) from an accredited school of social work? All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.

• Yes
• No

03
How many years of professional social work or counseling experience do you have? Experience referenced only on a résumé will not be considered. All experience must be documented in the Work History section of the application.

• N/A or no experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years of experience
• 3 years but less than 5 years of experience
• 5 years but less than 7 years of experience
• 7 years but less than 10 years of experience
• 10 years or more years of experience

04
Please clearly describe your professional social work or counseling experience.Your response must include the agency name(s), job title(s), dates of employment, and a brief summary of your primary duties and level of responsibility.
05
Do you have a Master's degree in a counseling field? All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.

• Yes
• No

06
Bachelor's degree in a human service field or related curriculum? All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.

• Yes
• No

07
How many years of professional experience in a related human service field providing experience in the techniques of casework, group work or community organization do you have? Experience referenced only on a résumé will not be considered. All experience must be documented in the Work History section of the application.

• N/A or no experience
• Less than 2 years of experience
• 2 years but less than 4 years of experience
• 4 years but less than 6 years of experience
• 6 years but less than 8 years of experience
• 8 years but less than 10 years of experience
• 10 years or more years of experience

08
Please clearly describe your professional experience in a related human service field providing experience in the techniques of casework, group work or community organization.Your response must include the agency name(s), job title(s), dates of employment, and a brief summary of your primary duties and level of responsibility.
09
Do you have a driver's license issued by the State of North Carolina?

• Yes
• No

10
This position requires verification of education through official transcripts. Are you able to provide transcripts upon request?

• Yes
• No

11
I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• Yes
• No

12
Guilford County requires employees to reside within a two-hour driving radius of Guilford County.Do you currently meet this residency requirement, or are you willing and able to relocate to meet it if selected? Important:Failure to meet or agree to meet the residency requirement may result in disqualification from further consideration.

• I currently reside within a two-hour driving radius of Guilford County
• I am willing and able to relocate to meet the two-hour residency requirement
• No