Senior Service Reliability Specialist - Tukwila
1 month ago

Job summary
We are looking for a Customer-Facing Specialist to champion the reliability, performance, and resilience of our mission-critical applications including customer portals,e-commerce systems,training platforms,and global airline support tools.This isn't a behind-the-scenes role. You'll sit at the intersection of technology and customer experience,
owning application uptime,building automation for self-healing systems,and directly communicating with internal stakeholders and airline customers when incidents arise.
- Sit at the intersection of technology and customer experience.
Job description
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