Specialist, Member - Vail, United States - Gravity Haus Inc

Description

Job Type

Full-time, Part-time

Description

Gravity Haus is seeking a Specialist, Member & Guest Services to join our growing team. The ideal candidate is a resourceful, self-motivated team player who's comfortable jumping into new tasks and challenges. That's where YOU come in
Who You are...

• You're reliable and love a fast-paced work environment.
• Greeting guests with a friendly and positive attitude, even when times are busy
• You are able to maintain a clean and organized work area
• Able to create a positive experience for the guest within the short window of service
• You are able to listen well and answer guest inquiries
• You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.
• You are a great ambassador for the Gravity Haus Lifestyle
• You are efficient and committed to quality
• You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.

• Conduct tours of the facility and promotes Gravity Haus membership benefits.
• Provide warm welcome for members and guests at Dryland Fitness & Spa.
• Deliver exceptional customer service by anticipating client needs, and seeking solutions.
• Acts as a resource for all policies, programs, services and activities related to Gravity Haus, Dryland Fitness & Spa, retail items, cancellation policies, membership sales, etc.
• Continually strive to understand all the services, products and sales items in the retail, fitness, spa, SlopeRoom, Unravel & Gravity Haus.
• Stay up-to-date and well-versed department developments. Uses proper communication tools to receive and pass along information. This role will require flexibility to work 5:30am opening shifts
• Be an Ambassador for Gravity Haus, sharing our mission and and vision to build our globally conscious community for the modern adventurers
• Embrace the Gravity Haus core values of:
• Keep Growing
• Bring Others Along
• Create Powerful Moments
• Be "All-In" + Go the Distance
• Make it Better than You Found It

• 1 plus years of customer service experience preferred

• Ability to stand for long period of time
• Ability to lift up to 50lbs occasionally

• Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership. For part time employees, benefits vary.