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Stoneham

    Automotive Pickup - Stoneham, United States - Stoneham Ford

    Stoneham Ford
    Stoneham Ford Stoneham, United States

    6 days ago

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    Description

    Job Description

    Job Description

    Automotive Pickup and Delivery Specialist / Service Support

    $18.00 Per Hour + Great Benefits

    No weekends

    Good Driving Record Required


    Stoneham Ford is seeking to hire a Pickup and Delivery Specialist who will pick up and deliver customers' vehicles from and to their address as well as assist with shuttle and other driving duties. This is a customer-facing position, so a neat, clean appearance is required. We are looking for someone who is customer service-focused and a great team player. We value our employees and invest in their success.


    Retirees and Veterans are encouraged to apply


    Hours: 7am - 4pm


    Benefits:

    ·
    $18.00 per hour

    · Medical, Dental, and Vision insurance

    · 401(k)

    · Paid vacation

    · No weekends

    · Closed on Sundays

    · Career advancement opportunities


    Responsibilities – Pickup and Delivery Specialist:

    · Pick up and deliver customers' vehicles from and to their address

    · Utilize Ford's authorized cell phone application to facilitate all pickups and deliveries.

    · Make calls and coordinate with the customers before pick-up and delivery

    · Inspect the customer's vehicle upon pick up

    · Provide high quality service to every customer

    · Read, understand and follow the Stoneham Ford Employee Handbook

    · Maintain work areas, ensuring a clean and professional appearance

    · Wear approved uniform to each shift, ensuring a clean and professional appearance

    · Maintain a positive, approachable attitude when working with internal and external customers or co-workers

    · Maintain a good working relationship with all departments

    · Obey all traffic laws

    · Maintain maintenance on vehicle used for pickup & delivery, reporting any major failures to Service Manager

    · Observe all Federal, state, local and company safety rules and regulations

    · During downtimes assist Service Department with, parking vehicles, cleanliness of customer areas and mobile experience tasks

    · Keep open communication with Mobile Experience Coordinator if a delay occurs during pick up/drop off

    Qualifications/Requirements – Pickup and Delivery Specialist:

    · Energetic, friendly, and courteous with excellent customer service skills

    · Must have great customer service skills and a neat, clean appearance

    · Experience is a plus, but not required

    · Valid driver's license and good driving record

    · Excellent verbal and written communication skills

    · Willingness to learn new things and embrace challenges

    · Must be authorized to work in the U.S. without sponsorship and be a current resident.

    · Must pass pre-employment testing including background checks, MVR, and drug screening.


    About Us:


    We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

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