Emergency Communications Center Operations Manager - Idaho Falls, United States - Idaho National Laboratory

Description

Emergency Communications Center Operations Manager
Idaho National Laboratory is hiring a Emergency Communications Center Operations Manager to work in our Emergency Communications Department. Our team works a 9x80 schedule with every other Friday off.
schedule located out of our Research Education Campus with every other Friday off.

The Emergency Communications Center (ECC) Operations Manager is responsible for the direct management of the INL Emergency Communication Center (ECC).

The position will lead the ECC Supervisors to provide coordination, control, and consistency to Idaho National Laboratory (INL) security and emergency communications services.

Responsibilities Include:

The ECC Operations Manager will ensure that ECC dispatchers, operators, and supervisors are equipped and prepared to perform their duties in a manner consistent with department expectations and INL core values.

You will set clear roles and responsibilities for each duty area in the ECC and hold personnel accountable through recognition and reward of desired behaviors and correction of unsatisfactory performance and outcomes.

The ECC Operations Manager knows, communicating, exemplifying, and instilling INL core values.

You will work at the direction of the Emergency Communications Department Manager to help deploy emergency communications capabilities to support and enable the missions of INL, including all site contractors and mutual aid partners.

The ECC Operations Manager will be a Subject Matter Expert (SME) for ECC systems and capabilities, provide guidance, and make recommendations on issues and decisions relating to the ECC and other mission improvements.

The ECC Operations Manager will evaluate the effectiveness and necessity of ECC systems, and protocols, and the quality of ECC services.

This position will maintain all necessary qualifications and proficiencies to fill the operational role of ECC Supervisor when needed. You will stay abreast of industry standards, trends, and new technologies.

Minimum Requirements:

• Bachelors degree and 7 years of related experience, or an Advanced Degree and 5 years related experience.
• Demonstrated in-depth knowledge of technical systems and operations related to the following areas: emergency management, security central alarm stations, transportation tracking systems, proprietary fire alarm monitoring systems, emergency dispatch and communications, fire-medical and special operations deployment and emergency response.
• Security, law enforcement, fire department, or emergency communications operations and leadership experience.
• Must have 3 years to 5 years of progressive management experience
• Must be able to obtain and maintain HRP certification
• This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.

Job Information:

• Salary Grade: MR $110,316 - $181,956)
• You are required to show a demonstrated commitment to valuing diversity and contributing to an inclusive working environment.

*TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.

• Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.

Benefits and Relocation

• Medical, Dental, Vision, and Flexible Spending Accounts
• 401(k) with a 4.2% employer contribution and up to 4.8% match
• Paid time off (personal leave)
• Employee Education Program (tuition assistance)
• Comprehensive Relocation Package
• Benefit eligibility subject multiple factors, including employment status and position classification.

INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense.

With more than 5,800 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions.

Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS).

For more information see
Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer.

It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Women and People of Color are strongly encouraged to apply.

Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.
Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration.
INL does not accept resumes from third-party vendors unsolicited.

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