Customer Service Representative - Sandy, Utah, United States

ABOUT YESSIO · With offices in Sandy UT, you have the ability to be remote We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on ...

Job description

ABOUT YESSIO

With offices in Sandy UT, you have the ability to be remote We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.

Position Overview

This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.

At Yessio you'll experience:

Paid training

Personal recognition for a job well done

Performance based incentives

Monthly bonuses

Family owned business that treats employees like family

Company barbeques

Monthly team motivation contests

Spacious work area and desks

Weekly coaching sessions

Employee referral bonus program

A stable employer

Office located across from 7800 S. Trax station

Medical insurance

Dental plans

Company paid holidays

Paid time off (PTO) which is earned starting on your 1st day

Job Responsibilities

Perform inbound and outbound calls

Educate and build rapport with customers

Consult with customers to answer customer inquiries

Help setup customer accounts and verify banking and employment information

Process customer payments

Excellent service while achieving quality results

Required Knowledge, Skills and/or Abilities

High School Diploma or GED

Fluent in English

Good communication skills

Cheerful attitude

Ability to learn new skills

Generally computer savvy

Self-motivated to improve skills and add value

Good attendance and punctuality

Basic mathematical skills

Schedule and Hours

Flexible work schedules.

Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.

Hiring full-time and part-time positions