- Observe and follow all company policies and established procedures.
- Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
- Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
- Assist in special projects and perform other functions as assigned by supervision.
- Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
- Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
- Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
- Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
- Frequently, perform cashier and/or bagging functions
- Frequently, perform service desk/kiosk and if trained, bookkeeper functions
- Perform all other duties as assigned.
- Effective communication and customer service skills.
- Must meet minimum age requirements to perform specific job functions (18 years of age).
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
- Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
- Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
- Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
- Perform repetitive hand and arm motions while standing/walking the majority of the shift.
- Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
- Push or pull up to 75 pounds on occasion.
- Work in and out of inclement weather when necessary.
- Gather up to five shopping carts and push them to designated areas.
- Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
- Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
- Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
- Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
- Handle cash pickups and change orders as requested and log as required.
- Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
- Provide customers and associates with hassle-free refunds while applying all applicable guarantees
- Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
- Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
-
Food Service Shift Leader
6 days ago
Wegmans Food Markets Westwood, United States Full timeSchedule: Full time · Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 5am · Age Requirement: Must be 18 years or older · Location: Westwood, MA · Address: 169 University Ave · Pay: $23 - $24.50 / hour · Job Posting: 05/17/2024 · Job Posting ...
-
Global Services Product/portfolio Leader
1 week ago
Cytiva Marlborough, United States**Be part of something altogether life-changing** · Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological res ...
-
PT Deli Service Leader
3 weeks ago
Hannaford Supermarkets Clinton, United StatesHannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Cranberry, United StatesService Leader · Description · CULTIVATE A BETTER WORLD · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and di ...
-
Mass General Brigham Health Plan Somerville, United States**Medicare Advantage Customer Service Team Leader** · The Customer Service Team Leader for Medicare Advantage acts as a Subject Matter Expert within his/her team supporting the corresponding team Supervisor and members of the team by answering complex product-related claims, bene ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Westford, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Westford, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Nashua, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Medway, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Chelmsford, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Dedham, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Medfield, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Billerica, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Nashua, United StatesService Leader · Description · CULTIVATE A BETTER WORLD · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and dire ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Natick, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Medfield, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Burlington, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Medfield, United States Full timeService Leader () · Description · CULTIVATE A BETTER WORLD · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and d ...
-
Service Leader
1 week ago
bartaco Brookline, United States Full timeThe service leader's main responsibility is to ensure that guests are having fun and an enjoyable dining experience by executing effective zone management and on-demand service. It is essential for this role to have excellent communication skills and build solid relationships wit ...
-
FT Deli Service Leader
2 weeks ago
Hannaford Leominster, United StatesHannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but ...
PT Customer Service Leader - Clinton, United States - Hannaford Supermarkets
Description
Address:
USA-MA-Clinton-333 Brook Street
Store Code:
Store 08013 Customer Service
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market.
Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs.
The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
Prerequisite Training:
PREFERRED REQUIREMENTS
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
#J-18808-Ljbffr
