Temporary Permit Coordinator - San Luis Obispo

Job Summary · This position, under the general supervision of the Director of Public Safety Operations and Administration, provides a variety of administrative and specialized office functions in support of the Transportation and Parking Services division. · This position will ma ...

Job description

Job Summary

This position, under the general supervision of the Director of Public Safety Operations and Administration, provides a variety of administrative and specialized office functions in support of the Transportation and Parking Services division.

This position will manage customer service related inquiries and tasks related to parking permits including all associated paperwork, organization, reconciliation of finances, and communications.

This position will be staffed at the Public Safety Reception Center and will assist/train the Community Service Officers.

This position will also provide direct support in monitoring the general inbox and answering the Reception Center phone line.

This position involves the use of business applications including T2 Flex, T2 Iris, Microsoft Office 365 Suite, Perceptive Content (ImageNow), and various other software applications.

This position will interact and maintain constant contact with various campus personnel including staff, faculty and students, and members of the public.

This is a part-time temporary position through June 30, 2026. The position works an intermittent hourly schedule that is provided ahead of time.

Department Summary

Under the administration of the Associate Vice President of Public Safety, the Public Safety Department is responsible for the safety, health and well-being of the university community.

The Public Safety Department consists of five divisions; the Cal Poly Police Department managed by the Chief of Police; Cal Poly Maritime Police Department managed by the Deputy Chief of Police; the Department of Emergency Management managed by the Executive Director of Public Safety and the Department of Emergency Management; Transportation and Parking Services managed by the Director of Transportation and Parking Services; and Business Services managed by the Director of Public Safety Operations and Administration.

This position falls under the Business Services unit.

Key Qualifications

Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.

Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.

Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.

Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Thorough knowledge of English grammar, spelling and punctuation.

Education And Experience

High school diploma or its equivalent. Type 45 wpm. Four years of general office support or technical experience.

(Training at a vocational school or full-time college education may be substituted for the years of the required experience on the basis of one year or college education for 6 months of experience).

Licenses, Certificates, Credentials

Possession of a valid driver's license or the ability to obtain by date of hire.

Salary And Benefits

Anticipated Hiring Range:
$ $27.36 per hour

Classification Range:
$ $34.02 per hour

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.

The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.

See our benefits website for additional information.

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy.

Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment.

Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world.

For more information, visit

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin.

Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin.

Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.

Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art.

I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy.

We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment.

We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives.

As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs.

At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Satisfactory completion of a background check (including a criminal records check) is required for employment.

Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Positions are posted for a minimum of 14 calendar days.