FTE - Graduated / Call Center / CSR / Chat Support / Customer service / Entry level / College graduate / Trainee / Intern / Internship / Customer Care / Customer Support / Helpdesk / BPO - Plano
2 weeks ago
Job summary
This role is all about identifying friction points, analysing root causes, and driving meaningful improvements across customer service operations and the broader customer journey.Responsibilities
- Be a Customer Advocate & Problem-Solver: Handle inquiries via phone, email, or chat with urgency and precision.
- Diagnose and Troubleshoot Like a Pro: Use critical thinking and technical insight to identify challenges.
Job description
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