- Operate computers and other office equipment requiring the ability to move fingers and hands.
- See and read computer monitors and documents.
- Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
- May require lifting and transporting objects and office supplies, bending, kneeling and reaching.
-
SCL Health Grand Junction, United StatesJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountain policies and procedures. · Job Description: · You will represent Intermountain and serve as the point of contact fo ...
-
Patient Service Representative Orthopedics
3 weeks ago
Intermountain Healthcare Grand Junction, United StatesJob Description: · This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountain policies and procedures. · Job Description: · You will represent Intermountain and serve as the point of cont ...
-
Patient Service Representative- Orthopedics
1 week ago
Intermountain Healthcare Grand Junction, United StatesJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures.Scope1.Greets patients. Answer phones, takes messages, returns calls and provides neededin ...
-
Patient Service Representative Orthopedics
3 weeks ago
SCL Health Grand Junction, United States**Patient Service Representative Orthopedics** · **You.** · You bring your body, mind, heart and spirit to your work as a Patient Service Representative. · You know how to move fast. You know how to stay organized. You know how to have fun. · Youre great at what you do, but y ...
-
Patient Service Representative- Orthopedics
1 week ago
Intermountain Healthcare Grand Junction, United StatesJob Description: · This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures. · Scope · 1.Greets patients. Answer phones, takes messages, returns calls and provi ...
-
Patient Service Representative- Orthopedics
1 week ago
Intermountain Health Grand Junction, United StatesJob Description: · This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures. · Scope · 1.Greets patients. Answer phones, takes messages, returns calls and provi ...
-
Medical Assistant Orthopedics
3 weeks ago
Intermountain Healthcare Grand Junction, United StatesJob Description: · A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs in our fast-paced, growing Orthopedic practice with many subspecialities, including trauma, ...
-
Medical Assistant
16 hours ago
Intermountain Healthcare Grand Junction, United StatesJob Description · A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs in our fast-paced, growing Orthopedic practice with many subspecialities, including trauma, ...
-
LPN - Sign-On and Performance Bonus
3 weeks ago
SummitWest Care Grand Junction, United States· Eligible for Sign on Bonus and Generous Weekly Performance Incentive · Help us care for clients in our community and enjoy a flexible schedule and weekly performance incentive bonuses for full-time candidates This position provides the option for a 4- or 5-day work week · As p ...
-
Physical Therapist Assistant
2 weeks ago
Fyzical Grand Junction, United StatesSummary Administers physical therapy treatments to patients, working under direction of and as an assistant to Physical Therapist, by performing the following duties. · Essential Duties and Responsibilities: Provides patient care in accordance with established protocols and pati ...
-
Medical Assistant Orthopedics
1 week ago
Intermountain Health Grand Junction, United StatesJob Description: · A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs in our fast-paced, growing Orthopedic practice with many subspecialities, including trauma, ...
-
Medical Assistant Orthopedics
3 weeks ago
Intermountain Health Grand Junction, United StatesJob Description: · A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs in our fast-paced, growing Orthopedic practice with many subspecialities, including trauma, ...
-
License Practical Nurse Medical Surgical
2 weeks ago
SCL Health Grand Junction, United StatesJob Description:The Surgical Unit provides nursing care for patients undergoing a wide range of general and complex surgical procedures pre and post-operatively. Including but not limited to trauma surgeries, gastrointestinal, urology, bariatric, orthopedic, joint replacements, a ...
-
Physical Therapist Assistant
1 week ago
FYZICAL Therapy & Balance Centers Grand Junction, United StatesJob Description · Job DescriptionSummary Administers physical therapy treatments to patients, working under direction of and as an assistant to Physical Therapist, by performing the following duties. · Essential Duties and Responsibilities: Provides patient care in accordance wit ...
-
License Practical Nurse Medical Surgical
2 weeks ago
Intermountain Health Grand Junction, United StatesJob Description: · The Surgical Unit provides nursing care for patients undergoing a wide range of general and complex surgical procedures pre and post-operatively. Including but not limited to trauma surgeries, gastrointestinal, urology, bariatric, orthopedic, joint replacements ...
-
Outpatient Physical Therapist
1 week ago
Intermountain Healthcare Grand Junction, United States Full timeThis position is responsible for screening, testing, evaluating, diagnosing and treatment of injuries, diseases, and disabilities using physical therapy procedures and modalities in accordance with standard physical therapy practices. The Physical Therapist consults, educates, an ...
Patient Service Representative Orthopedics - Grand Junction, United States - Intermountain Healthcare
Description
Job Description:
This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountain policies and procedures
Job Description:
You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction.
You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients.
Job EssentialsGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded.
Typical patient services task includes:
Efficiently updates and verifies patient demographics, insurance and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care.
Thoughtfully directs patients on next steps and informs patients about delays and wait times.
Promptly schedules appointments utilizing provider templates and scheduling guidelines.
Proactively requests payments from patients on current and past medical services.
Receives and processes those payments following appropriate procedures for handling payments.
Supports administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork.
Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.
Completes training and pass-off requirements.
Minimum QualificationsSix months of customer service experience involving interactions with customers. Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Preferred QualificationsOne year of customer service experience, especially in a Hospital or Medical Office.
Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.
Demonstrate excellent verbal and written communications skills.
Physical Requirements:
Interact with others requiring the employee to communicate information.
Operate computers and other office equipment requiring the ability to move fingers and hands.
See and read computer monitors and documents.
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Physical Requirements:
Interact with others by effectively communicating, both orally and in writing.- and
Anticipated job posting close date:
05/21/2024Location:Rocky Mountain Orthopedics
Work City:
Grand Junction
Work State:
Colorado
Scheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$ $22.57We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer.Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
