Field Technical Trainer Applications Specialist - Houston, United States - Orion Talent

    Orion Talent
    Orion Talent Houston, United States

    2 weeks ago

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    Description

    Position Details:


    Title:
    Field Technical Trainer Applications Specialist

    Location:
    Houston, TX or within 1 hour of a major airport

    Compensation:
    $25-32/hr + OT + Per diem($59/day) and EOY Bonus


    Benefits:
    Health/Dental/Vision insurance, PTO.


    Shift/Travel:
    Travel up to 100% of the time based on customer training requirements. Travel and training generally conducted Monday - Friday.


    Position Description:


    As a Field Technical Trainer Applications Specialist, you will conduct internal and/or external training courses for both customers, or company personnel, and provides direct support to the Laser Applications Support team.


    • Conducts training courses for both customers and company personnel on the operation and maintenance of laser systems; the use of the entire company Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
    • Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
    • Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
    • Helps develop documentation for distribution to customer and company personnel to improve their understanding and proper use of company products.
    • Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
    • Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
    • Maintains a positive rapport and business relationship with customers by providing outstanding customer service

    Requirements:

    • 4+ years of military training in any technical background and either Instructor qualified or seasoned in providing structured classes to personnel.
    • Ability to convey material to large audiences in a seamless, coherent manner.