Mainframe Production Support - Berkeley Heights
1 day ago

Job description
Dice is the leading career destination for tech experts at every stage of their careers. Our client, SumasEdge Corporation, is seeking the following. Apply via Dice todayJob Title:
- Mainframe Production Support
Location:
- Berkeley Heights, NJ (Onsite)
Duration:
- Contract
Job Description:
The candidate must be proficient in mainframe computer operations processes and familiar with JCL, technical operations analyst support, root cause analysis and addressing batch job failures in a multiple CPU platform environment.
Adept at troubleshooting and resolving highly complex technical problems in a highly demanding and challenging environment, enhancing computer operations procedures, and reengineering operation processes to increase efficiency.
Be familiar with the CA-7 scheduler to support batch processing cycles.Roles and Responsibilities:
Role requires mainframe platform batch and CICS with DB2 processing and front-end support engaging with development to resolve E2E environment-related issues impacting client testing cycles.
Monitor the E2E batch flow to ensure batch streams are processing on time, identify issues that require corrective action and follow up for resolution.
Serve as an escalation point for client issues related to the E2E environment.Analyze documentation supporting changes in a complex E2E environment.
Responsible for performing root cause analysis, first-level investigation, escalation and resolution of batch job failures in a timely manner.
Ensure E2E client service level agreements are attained
Troubleshoot and restore service to batch processing on the mainframe using industry-accepted techniques and procedures.
Implement appropriate corrective actions to eliminate recurring batch job failures, coordinating, monitoring, approving change-related activities, performing training and coaching for less experienced team members, and updating procedures as changes occur and deficiencies are identified.
Able to initiate bridge calls when multiple application and support teams require direct communication with each other to resolve problems.
Capable of promoting Incidents to Incident Management for a severe issue where production is impacted.Ability to page out Application Teams for batch issues/abends and page additional Application Teams/resources when needed.
Participate in bi-annual mirroring BCP disaster recovery testing and Spring & Fall release Interchange Association update implementations.
Flexible to work additional days/hours as needed, to cover the team.
Computer Software Application Skills and Tools:
MVS/ZOS, ROCKET EMULATOR/BLUEZONE , TPX, JCL, CICS*, TSO, VTAM, VSAM, JES2, JCLWTR/SAR/VIEW, IOF/ISPF/PDF/SDSF, CA-7/CA-11, CA-1, WLB, WLM CICSPLEX, NDM, DB2, TSS, OPSMVS, SYSVIEW, NETMASTER, AUTOMATE, OPSMVS/STATEMAN, ENDEVOR, FILEMASTER, DB2 PLATINUM, DFHSM*, CYCLVIEW, CONFLUENCE, MICROSOFT TEAMS, MOOGSOFT, SERVICE POINT, CONTROL-M, CLARITY, FUEL, ZSCALER, Microsoft suite, WINDOWS PRODUCTS.
Similar jobs
Calling all innovators - find your future at Fiserv. · We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times ...
1 day ago
Calling all innovators - find your future at Fiserv. · We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times ...
1 day ago
As a Production Support Engineer you will play a critical role across multiple stages of the Software Development Lifecycle focusing on production stability resiliency and performance You'll support high quality financial platforms while working closely with cross functional team ...
5 days ago
Calling all innovators - find your future at Fiserv. · We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times ...
10 hours ago
This production support/application analyst will provide support for R&I applications. · ...
3 weeks ago
The Support Lead for Product Support plays a pivotal role in ensuring customer satisfaction through the efficient resolution of complex issues and proactive improvement initiatives.This position is responsible for leading troubleshooting efforts, conducting root cause analyses, a ...
2 weeks ago
The Support Lead for Product Support plays a pivotal role in ensuring customer satisfaction through the efficient resolution of complex issues and proactive improvement initiatives. · ...
1 week ago
The Support Lead for Product Support plays a pivotal role in ensuring customer satisfaction through the efficient resolution of complex issues and proactive improvement initiatives. This position is responsible for leading troubleshooting efforts, ...
1 week ago
Hi, · We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, RPO and Managed IT Services. Please find below the job description. · Bachelor's degree or foreign equivalent required from an accredited institution. · At least 4 years ...
3 weeks ago
The candidate to fill this position should have extensive experience in integrating multiple applications using web services and message-based systems and have hands-on experience using the following technologies: · Candidate should be able to apply commonly used integration patt ...
3 weeks ago
+Monitor and resolve issues in payment applications to ensure minimal downtime and adherence to SLAs. · +Provide L2/L3 support for payment systems addressing issues related to transaction failures connectivity and integrations with card networks acquirers and issuers. · Troublesh ...
1 month ago
Dice is the leading career destination for tech experts at every stage of their careers. Our client, SumasEdge Corporation, is seeking the following. Apply via Dice today · Job Title:- E2E Mainframe Production Support · Location:- Berkeley Heights, NJ (Onsite) · Duration:- Contr ...
1 day ago
This is a production support role. · PRD support and Automation · ...
3 weeks ago
Dice is seeking Production Support. Apply via Dice today. · The suite of applications we support covers many different functional aspects of the business. · ...
3 weeks ago
Akkodis is seeking a Production Support - Trading Plateform for a Contract job with a client in New York, NY/ Chicago, IL(Hybrid). · This role is a Front-Office–facing Production Support position supporting Rates (FICC) trading and risk platforms. · The engineer will act as the f ...
3 weeks ago
++The Production Support Technician ensures accurate SAP inventories are maintained for all components and supports the maintenance of an "audit ready" state of the ISO 8 Area. · +++Ensure accurate SAP inventories are maintained for all components.Support the maintenance of an " ...
1 week ago
JLL empowers you to shape a brighter way by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and find a place where they belong Whether you ve got ...
5 days ago
This job is responsible for supporting critical Deposits Midrange applications to accomplish business goals ensuring that application services and batch flows are functioning as designed, address batch or customer issues and find improvement opportunities. · Analyze production is ...
1 week ago
As Production Support, you'll help produce the most consistent and highest quality products in the industry by performing all job duties efficiently and effectively. · ...
1 month ago
This role provides comprehensive exposure to the complete transaction lifecycle, from initial property underwriting and market analysis to closing coordination and client relationship management. · ...
5 days ago