Manager, Hardware Services - Orlando - Outcomes®

    Outcomes®
    Outcomes® Orlando

    1 week ago

    Healthcare
    Description

    JOB SUMMARY

    This position manages all aspects of the customer computer hardware and related peripherals that our organization leases and sells to our PMS, POS, and Telepharm clients. The Manager, Hardware Services will oversee the hardware lifecycle, product offerings, procurement, supply chain operations, warranty and repair and manage relationships with our various partners that supply hardware and related services. A successful Manager, Hardware Services will ensure customers incur minimal disruption in the implementation and ongoing operation of computer hardware delivered at the lowest overall cost to the company. In doing so the Manager, HS will develop strategies that optimize hardware solutions, improve relationships, and propel the organization forward.

    ESSENTIAL DUTIES & RESPONSIBILITIES

    • Oversee hardware procurement including warranty and break/fix terms
    • Oversee hardware supply chain fulfillment, returns and repairs/replacements
    • Identify and structure arrangements with appropriate third-party fulfillment to facilitate overall hardware objectives
    • Work with Sales and Finance on forecasting hardware supply and demand and sales and lease pricing of hardware—including quarterly price reviews and monthly inventory reviews
    • Manage relationships, negotiations, and assist with contracts with other hardware vendors and distributors
    • Collaborate with Product leaders to analyze and make recommendations on hardware offerings for PMS, POS, and Telepharm
    • Coordinate hardware product testing and certification for use with PMS and POS software solutions
    • Ensure appropriate levels of hardware are available to minimize customer disruption while at the same time optimizing the supply chain
    • Accurately track and report key metrics for MOR/QBR
    • Manage Hardware Services team associates—maintaining 1:1s, performance reviews, approving timecards, and other duties of people leader
    • Address escalations related to hardware procurement and shipping as needed with vendors and/or clients
    • Seeks opportunities for process improvement to constantly improve our client experience
    • May be responsible for additional special projects and tasks as business needs are determined

    KNOWLEDGE & REQUIREMENTS

    • Prior experience with computers/technology
    • Experience with NetSuite and SalesForce preferred
    • Experience working in distribution center/warehouse
    • Prior experience leading a team
    • Customer Service, Vendor management, Inventory Mgmt skills preferred

    EDUCATION & EXPERIENCE REQUIREMENTS

    • Minimum years of work experience: 3 years
    • Minimum level of education or education/experience: Bachelors or equivalent work experience

    What's In It For You?

    • Medical, Dental and Vision Plans
    • Voluntary Benefits
    • HSA & FSA
    • Fertility & Family Planning Benefits
    • Paid Parental Leave
    • Adoption Assistance Program
    • Employee Resource Groups
    • Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
    • 11 Paid Holidays
    • Corporate Wellness Program
    • 401k Employer Match & Roth Option Available – immediate eligibility

  • Work in company

    Hardware Services Manager

    Only for registered members

    This position manages all aspects of the customer computer hardware and related peripherals that our organization leases and sells. · Prior experience with computers/technology · Experience with NetSuite and SalesForce preferred · ...

    Orlando

    1 month ago

  • Work in company

    Hardware Services Manager

    Only for registered members

    Job Summary · This position manages all aspects of the customer computer hardware and related peripherals that our organization leases and sells to our PMS, POS, and Telepharm clients. The Manager, Hardware Services will oversee the hardware lifecycle, product offerings, procurem ...

    Orlando

    4 days ago

  • Work in company

    Manager, Hardware Services

    Only for registered members

    This position manages all aspects of customer computer hardware related peripherals leased sold to PMS POS Telepharm clients. · Oversee hardware lifecycle product offerings procurement supply chain operations warranty repair manage relationships with partners supplying hardware s ...

    Orlando

    1 month ago

  • Work in company

    Hardware Services Manager

    Only for registered members

    Job DetailsJob Location: Orlando Office - ORLANDO, FL 32809JOB SUMMARY · This position manages all aspects of the customer computer hardware and related peripherals that our organization leases and sells to our PMS, POS, and Telepharm clients. The Manager, Hardware Services will ...

    Orlando OTHER

    4 days ago

  • Work in company

    Hardware Services Manager

    Only for registered members

    This position manages all aspects of the customer computer hardware and related peripherals that our organization leases and sells to our PMS, POS, and Telepharm clients. · The Manager, Hardware Services will oversee the hardware lifecycle, product offerings, · procurement, suppl ...

    Orlando OTHER

    1 month ago

  • Work in company

    Hardware Services Manager

    Only for registered members

    +Job summary · This position manages all aspects of the customer computer hardware and related peripherals that our organization leases and sells to our PMS, POS, and Telepharm clients.+Oversee hardware procurement including warranty and break/fix termsOversee hardware supply cha ...

    Orlando, FL

    1 month ago

  • Work in company

    Director, Hardware Products

    Only for registered members

    Phoenix Defense seeks an experienced hardware systems product development executive to lead our expansion into live fire training systems, target hardware, and training systems integration. The Director, Hardware Products will bridge Engineering Services and Manufacturing Service ...

    Orlando

    1 week ago

  • Work in company

    Asset Specialist

    Only for registered members

    The Asset Specialist serves as the relationship owner for all third-party hardware vendors and manages workflow to ensure hardware is ordered tracked returned delivered. · Manages monitors hardware inventory for third-party vendors internal storage Tracks deliveries to from partn ...

    Orlando

    1 month ago

  • Work in company

    IT Technician

    Only for registered members

    Akerman is seeking an IT Technician based in its Orlando office. · ...

    Orlando

    1 month ago

  • Work in company

    Asset Specialist

    Only for registered members

    The Asset Specialist serves as the relationship owner for all third-party hardware vendors and manages workflow to ensure the hardware is ordered, tracked, returned, · and delivered.This position works as the liaison with Finance to provide reconciliation reporting of all hardwar ...

    Orlando

    1 month ago

  • Work in company

    Asset Specialist

    Only for registered members

    The Asset Specialist serves as the relationship owner for all third-party hardware vendors and manages workflow to ensure the hardware is ordered, tracked, returned, and delivered. · ...

    Orlando, FL

    1 month ago

  • Work in company

    IT Technician II

    Only for registered members

    The company D.R. Horton Inc. is looking for an IT technician II who will install configure and setup pc workstations printer scanners in the LAN environment assist in technical evaluation of hardware software before implementation into the IT customer community.Essential duties i ...

    Orlando

    1 month ago

  • Work in company

    GPU Design Verification Engineer

    Only for registered members

    As part of our Silicon Technologies group, · you'll help design and manufacture our next-generation, · high-performance, power-efficient, system-on-chip (SoC). You'll ensure Apple products and services can · seamlessly and efficiently handle the tasks that make them beloved by mi ...

    Orlando

    1 month ago

  • Work in company

    Service Desk Specialist

    Only for registered members

    The Service Desk Specialist answers phones in a timely manner, resolves non-maintenance problems with knowledge of system procedures and tools. · ...

    Orlando

    2 months ago

  • Work in company

    IT Technician II

    Only for registered members

    D.R. Horton Inc is looking for an IT Technician II to install configure and setup PC workstations printer and scanners in the LAN environment. · Setup install and maintain PCs peripherals mobile phones desk phones and other equipment related to desktop infrastructureIdentify prob ...

    Orlando Full time

    1 month ago

  • Work in company

    Apple Macintosh OSX

    Only for registered members

    The associate would be responsible for managing the Apple fleet across all client locations. She/He would provide L2 and L3 Macintosh desktop support to the business. · To identify and resolve issues with OS/applications. · Create and manage Macintosh image. · ...

    Orlando

    1 month ago

  • Work in company

    GPU Design Verification Engineer

    Only for registered members

    The same passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it. · Do you love creating elegant solutions to highly complex problems? Do you intrinsically see importance in every det ...

    Orlando Full time

    3 weeks ago

  • Work in company

    Project Engineer/Detailer-Commercial Door

    Only for registered members

    About the Company · The company is a leading commercial contractor specializing in Division 8 products and services. They have built a reputation for delivering turn-key solutions through their collaborative Product and Service Groups. They take pride in fostering a flexible, sup ...

    Orlando

    2 days ago

  • Work in company

    GPU Design Verification Engineer

    Only for registered members

    Imagine what you could do here. At Apple new ideas have a way of becoming extraordinary products services and customer experiences very quickly Bring passion and dedication to your job and theres no telling what you could accomplish Dynamic resourceful people and inspiring innova ...

    Orlando

    1 month ago

  • Work in company

    Technical Information Specialist Level II

    Only for registered members

    The Technical Specialist II assumes the responsibilities of the Technical Specialist I role and provides tier II support. · Answers the incoming Adacel Help Desk calls. · Follows standardized help desk support procedures to assist customers with their technical issues. · ...

    Orlando

    1 month ago

Jobs
>
Orlando