- Bill rate $40
- Pay $20 and up
- 3 month contract through the end of the year but highly likely it will extend
- 5 days onsite at Speedway Headquarters in Enon, OH:
- Address: 500 Speedway Dr, Enon, OH 45323
- Interview Process:
- Manager will give us access to his calendar and we just schedule our candidates on his calendar
- 30 minute teams interview and offer
- Some technical expertise-doesn't matter what kind of IT exp....education and certs could be included. No developers or programmers
- Nice to Haves: Windows exp
- Network exp
- Helpdesk exp
- POS exp
- Retail exp
- Gas station exp
-
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Tech Support Specialist - Enon - The Intersect Group
Description
he Intersect Group is hiring for a technical support specialist, supporting a large retail client in the Enon, OH area. You will be supporting a large store refresh initiative where you will be providing phone and back-end support (decommission, installs, provisioning, etc.) to onsite technicians. Individuals should possess a background within technical support/help desk, and be comfortable with troubleshooting networks, systems/servers, and mobile devices.
This is a very large project tied to the conversion of Speedway's old store systems to the new 7-11/Speedway system called RIS 2.0 that is being rolled out as the store system standard across all locations. Both are homegrown systems. This initiative is affecting every technology in the checkout, POS, desktop, gas etc.
These analysts are responsible for the hands on work and switching over from the old system to the new system. Fielding calls and doing the end to end implementation. Ideally closing the store and completing within 4-6 hours.
Right now they are implementing RIS 2.0 to about 6 stores a day right now but need to get to 12 a day stat
These are high level tech support roles so the technical acumen has to be there. This is a heavy customer service driven role as well so intangibles are just as important. These are mid to senior level technicians
Must Haves:
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Desktop Support Specialist
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Technical Support Specialist
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Tech Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
CBTS- Enon
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Tech Support Specialist
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Technical Support Specialist
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Tech Support Specialist
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Technical Support Specialist II
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Information Technology Support Specialist
Only for registered members Enon
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Technical Support Specialist III
Full time Only for registered members Enon
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Tech Support Specialist I
Only for registered members Enon
