Patient Care Coordinator - Memphis, United States - East Tennessee State

East Tennessee State Memphis, United States

1 month ago

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Description

Posting Details

Position Information

Job Title Patient Care Coordinator Department Office of the Dean, College of Clinical and Rehabilitative Health Sciences Pay Grade 8 Job Category Support Staff Job Summary
The Nave Center is seeking a Patient Care Coordinator to join our healthcare team. In this role, you will serve as the primary liaison between patients, their families, and the medical team, ensuring a seamless and patient-centered healthcare experience. This position requires knowledge of medical office operations, knowledge of HIPAA privacy, and security, and the ability to communicate effectively and solve problems.

The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:

Paid time off & leave
17 paid holidays
Educational Assistance
Health and life insurance
Retirement
Access to University facilities and services and much more

Check out the ETSU Human Resources Benefits page for additional information at: .

ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations
Knowledge, Skills and Abilities

Strong interpersonal skills and the ability to align tasks and responsibilities with appropriate team members.
Knowledge of insurance and medical billing.
Knowledge of HIPAA Privacy and Security.
Knowledge of third-party payer rules and regulations.
Efficient with Microsoft Office programs, specifically Excel.
Ability to communicate effectively, orally and in writing.
Ability to solve problems and work with a team.
Ability to utilize an electronic health record system for accomplishing daily tasks.
Ability to communicate effectively with patients, supervisors, and medical providers both orally and in writing.
Ability to adhere to and apply all university, college, department, and clinic policies and procedures.
Ability to work as a team member.
Ability to apply time management principles to accomplish assigned duties.

Required Qualifications

High School diploma or equivalent
1-2 years of medical office experience

Preferred Qualifications

1-2 years experience with electronic health records systems

Salary

Posting Detail Information

Posting Number SS01592P Is this position subject to a criminal background check? No Is any part of the funding for this posting coming from a grant or outside funding source? No Open Date 05/20/2024 Close Date Open Until Filled Yes Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents

Resume
Cover Letter

Optional Documents

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