Employee Experience Analyst II - Naperville, United States - Aldi Inc.

Description

Our Human Resources Department is focused on ALDI's most valuable asset: our people.

With teams including DE&I, Administration, Employee Engagement, Employee Experience, Payroll & Benefits, Human Resource Information Systems, Legal, Risk & Security, Recruitment and Training & Development, HR makes sure that ALDI continues to employ talented and motivated people that are focused on preserving the supportive culture we're known for.

In this role the Employee Experience Analyst II will be responsible for collecting and analyzing employee feedback data. They will work with the employee engagement team to develop company-wide action planning.

The ideal candidate will have experience working with various survey and analytics platforms (i.e., Tableau, Qualtrics) and have an educational background in survey methodologies and data analysis (e.g.

Psychology, Industrial/Organizational Psychology, Behavioral Sciences).

The objective of the role is to act as an Employee Experience subject matter expert by researching, analyzing, and delivering useful insights regarding the employee experience using systems, reporting and processes, and other employee feedback platforms under the direction of leadership.

Position Type: Full-Time


Work Location: Naperville, IL

This role is eligible to participate in ALDI's Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2days per week).

Duties and Responsibilities:


Must be able to perform duties with or without reasonable accommodation.

• Recommends changes to employee engagement strategy based on trends, third-party vendor feedback, and independent research.
• Represents the employee experience team in IT integration projects.
• Advises on any changes or actions to improve the efficiency and effectiveness of the team.
• Informs management of recurring issues or when additional team training may be required.
• Serves as a technical point-of-contact for assigned functional areas and assists subject matter experts.
• Coordinates the logistics of the day-to-day running of employee survey projects.
• Contributes to the preparation of materials for routine insight reports and presentations.
• Develops metrics and dashboards to track employee experience over time.
• Maintains and sets up employee surveys.
• Ensures that required and necessary documentation is completed and properly maintained in order to provide substantiation and assist with future audits.
• Develops and maintains standard and custom reports to meet the reporting requirements for all levels of the company, and ensures all reports are implemented in a timely manner using high quality data presented in a logical and understandable format.
• Runs periodic audits with system setups and interfaced venders to ensure data consistency and accuracy.
• Assists in training and developing team members to retain a motivated and professional workforce.
• Collaborates with team members and communicates relevant information to leadership.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.

Job Qualifications:



ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.

Collaborates and Cooperates with Team:
Commits to and supports a collaborative and high-performing working environment with peers and managers.

Drives for Success:
Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the "extra mile" and persistently overcomes obstacles to improve outputs.

Focuses on the Customer:
Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers.

Focuses on Quality:
Takes an efficient, analytical approach to solve problems or produce outputs in an accurate and timely manner. Ensures quality and accuracy of results.

Plans and Prioritizes:
Sets priorities and organizes information in order to efficiently and effectively "get the job done".


Job-specific Competencies:

Knowledge/Skills/Abilities

• Gives attention to detail and follows instruction.
• Prepares written materials to meet purpose and audience.
• Develops and maintains positive relationships with internal and external parties.
• Works cooperatively and collaboratively within a group.
• Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company.
• Ability to interpret and apply company policies and procedures.
• Understands HRIS and employee feedback systems reporting capabilities and limitations.
• Analyzes and resolves system issues.
• Analyzes and interprets data.
• Proficient in Microsoft Office Suite.

Education and Experience:

• Bachelor's Degree in Psychology, Industrial/Organizational Psychology, Human Resources or a related Behavior Sciences field required.
• A minimum of 5 years of progressive experience in employee engagement/employee experience or customer research / experience survey administration including survey/analytics software required.
• Or, a combination of education and experience providing equivalent knowledge.

Physical Requirements:

• Work may be performed in an office, remote office or a combination of both where a computer and other office equipment may be used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

• Minimal travel required as needed for job related duties such as training, project work and administrative tasks.