Senior Techno Functional Consultant - Northville - Tata Technologies

    Tata Technologies
    Tata Technologies Northville

    1 day ago

    Description

    Job Title: Senior Techno-Functional Manager

    Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.

    Job Location: Northville MI.

    Job Duration: Contract

    Work Mode: 4 days/week onsite

    Job Description:

    • Own end-to-end delivery across Townhalls, Distribution, AEM, SharePoint, Workvivo, and AI tools
    • Translate business needs from Comms into clear technical execution
    • Test scenarios hands-on and fix issues with Infra and vendors
    • Reduce dependency on Comms for technical troubleshooting
    • Run in an agile, low-ceremony way
    • Bridge business needs and technical execution to drive AI adoption within communication platforms. Identify high-value use cases, align governance and security, and oversee delivery from discovery through deployment.

    Core responsibilities (summarized)

    • Act as the single techno-functional owner for Comms platforms
    • Lead testing for townhalls, email distribution, and edge cases working closely with Infra team.
    • Own distribution list reliability and email failure resolution
    • Create and validate BU playbooks from a system perspective
    • Manage vendor onboarding and technical setup (AEM, search, AI) , specifically help with PRISM process review and approval for those applications that Comms team identify.
    • Drive AEM and Adobe platform enablement topics with Comms leadership
    • Evaluate and shape future SharePoint strategy for Communications team
    • Own Workvivo technical health and upstream integrations
    • Serve as system admin for routine issues to shield Comms
    • Handle new app intake: requirements + technical xhmxlyz feasibility + PRISM approval

    Ideal background


    • 7–12+ years of enterprise IT or digital platform experience


    • Proven ownership of enterprise communication platforms


    • Strong experience with:

    • AEM / Adobe
    • SharePoint
    • Enterprise email/distribution systems
    • Townhall / broadcast platforms


    • Experience navigating Infrastructure and Security teams


    • Vendor management experience


    • Hands-on troubleshooting capability (not just documentation)


    • Ability to operate in agile, low-ceremony environments

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