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Galesville

    Host/Hostess - Galesville, United States - Irish Restaurant Company

    Irish Restaurant Company
    Irish Restaurant Company Galesville, United States

    2 weeks ago

    Default job background
    Description
    :

    General Responsibilities


    • Greet every person who walks through the door promptly with a warm friendly welcome and smile.
    • Seat each guest at an appropriate size table and be sure each filled seat has the appropriate setting of 1 silverware wrap and 1 plate.
    • Remove extra settings if the seat is not being used and return them to there appropriate place at the server station.
    • Promptly and politely answer each phone call.
    • Take carry out orders as needed, ensure all appropriate questions are asked and promptly deliver the order to the bar.
    • Properly manage reservations for the dining room.
    • When applicable manage waitlist and properly use pagers.
    • Appropriately address each situation presented to you by supplying the answer or by directing the customer to a person who can supply the answer.
    • Recognize and thank every customer as they leave the restaurant.

    Requirements:

    Qualifications / Job Requirements:


    • Customer service background or experience working with the public.
    • Be able to working in a standing position for long periods.
    • Be able to communicate clearly and effectively in the predominant language(s) of our guests.
    • Must have exceptional grooming habits and knowledge of the proper etiquette and service standards.
    • Must be self motivated and able to work without supervision.
    • Must be able to take direction and be willing to learn.
    • Must adhere to dress and grooming standards.
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