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- Ensure properties are maintained in good operational condition in accordance with Class "A" operations.
- Work with the site management team to ensure systems are properly maintained and tenants' needs are addressed in a timely manner.
- Oversee property-related service contracts and building staff (landscaping, janitorial, site management)
- Responsible for assuring that capital projects are completed on time and within budget in cooperation with the construction group and/or third parties.
- Maximize the value of the assigned properties by finding methods to reduce costs and increase efficiencies of building systems and services.
- Responsible for assessing, developing, and implementing short-term, intermediate, and long-term strategies which enhance value.
- Responsible for ensuring that property-specific compliance requirements are completed including requirements of ground lessors, third-party lenders, and bondholders, as well as any other investor.
- Tenant & Customer Relations
- Act as the primary point of contact for tenants from lease execution to lease expiration.
- Provide new tenant orientation and ongoing enforcement of lease terms.
- Establish appropriate communication within tenant organizations to address administrative, leasing, and financial matters.
- Manage tenant interface platform.
- Prepare property business plan/budget and work with senior management to forecast R&M and capital expenses as necessary.
- Provide monthly reporting to senior management regarding building operations and financial activity to include a monthly variance report.
- Complete annual property expense estimate and reconciliation process for assigned properties.
- Ensure utilities are billed back to the tenants as required.
- Ensure tenant and emergency contact lists are current for assigned properties.
- Implement emergency response plan at assigned properties.
- Competitively bid contracts for property services
- Ensure documents are properly maintained on the Shared Drive
- Ensure all tenant and vendor COI's are up to date for assigned properties.
- Complete property inspection reports
- Complete tenant move-in and move-out documentation.
- Coordinate tenant-related services with the site management team.
- Serve in leadership and supervisory capacity.
- May supervise FM/PM/APM as the office requires.
- Facilitate effective communication skills and direction.
- Provide direction and support to subordinates.
- Establish positive relationships with subordinates and other departments.
- Seven (7) years of commercial/industrial property management experience is required. RETAIL HIGHLY PREFERRED. Industry-related designations are a plus, RPA, CPM, LCAM, or other related education.
- Proficient in Microsoft Office
- Working knowledge of MRI and Nexus. Yardi a plus.
- Experience in managing building systems – BAS, Security, Access Controls
- Excellent written and verbal communication skills.
- Strong financial/accounting skills
- Strong lease administration knowledge/experience inclusive of commercial leases
- Demonstrated knowledge of mechanical and building systems
- Ability to adapt to changing priorities.
- Ability to supervise, direct, and mentor subordinates.
- Strong analytical and effective problem-solving skills
- Ability to work independently and effectively manage multiple tasks.
- Be able to be added to company auto insurance.
- Submit to a criminal background check.