Pharma - Customer Service/Medical Information - Morrisville
4 days ago
Job summary
The Customer Service Representative provides high-quality customer support to consumers, healthcare professionals (HCPs), and internal client personnel.This role is responsible for accurately documenting all customer interactions in compliance with and client-specific guidelines, identifying and reporting adverse events (AEs) and product complaints (PCs), and fulfilling medical information requests through multiple communication channels.
Job description
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