- Understands organizational objectives and makes decisions that align with Company priorities
- Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
- Creates short- and long-term strategies to achieve personal metrics and performance goals
- Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
- Represents Coach as a brand ambassador
- Demonstrates Coach's Selling and Service expectations at all times
- Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
- Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style
- Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
- Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
- Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
- Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
- Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs
- Sensitive to customers' needs and tailors approach by reading cues
- Attends to the unique and individual shopping needs of each customer.
- Works with multiple customers simultaneously and breaks away as appropriate
- Follows up with customers consistently and genuinely to influence/close the sale
- Flexes personal selling techniques to contribute to overall store financial results
- Builds lasting and loyal relationships with customers
- Leverages Coach's tools and technology to support relationship building and clienteling efforts
- Creates enthusiasm and positivity for a shared vision and mission
- Promotes and endorses a team selling environment
- Fosters an environment of teamwork, trust and collaboration with internal and external customers
- Remains solution oriented; is adaptable and flexible to changing business and store needs
- Welcomes feedback and adapts behaviors as appropriate
- Maintains a calm and professional demeanor at all times
- Ensures all daily tasks are completed without negatively impacting service or Coach standards
- Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
- Maintains a clean and tidy selling floor at all times
- Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
- Replenishes inventory on sales floor as needed
- Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.
- Supports cash-wrap when needed to process purchases, returns, and exchanges.
- Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.
- Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.
- Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.
- Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
- Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
-
Associate Sales Consultant
1 week ago
Toll Brothers Nokomis, United States**Sell luxury homes for an award-winning company**: · **Who are we?** · Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we're a Fortune 500 company operating in over 50 markets across more than 20 states. We're the ...
-
Sales Associate
3 weeks ago
The J. Jill Group , Inc. Edina, United StatesOur Brand : · J.Jill is a premier omnichannel retailer and nationally recognized women's apparel brand committed to delighting customers with great wear-now product. The brand represents an easy, thoughtful and inspired style that reflects the confidence of remarkable women who l ...
-
Sales Associate
2 weeks ago
Chico's Edina, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and ...
-
Sales Associate
3 weeks ago
Orangetheory Fitness Edina, United StatesBe fit. Change lives. Have fun · If you mention fitness within moments of meeting you encourage friends and family to get off the couch and get you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn ...
-
Sales Associate
3 weeks ago
Orangetheory - Franchise #0121 Edina, United StatesBe fit. Change lives. Have fun. · If you mention fitness within moments of meeting you encourage friends and family to get off the couch and get you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn ...
-
Sales Associate
2 days ago
Chico's FAS, Inc. - Retail Edina, United States Freelance/ContractJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and g ...
-
Sales Associate
1 week ago
Chico's FAS, Inc. - Retail Edina, United States Freelance/ContractJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding ...
-
Sales Associate
2 weeks ago
Chico's Edina, United States Regular, Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality. · POSITION OBJECTIVE: · The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values ...
-
Sales Associate
1 week ago
Chico's Edina, United States Regular, Full timeWe are customer obsessed, innovative, and have the best culture in retail. Join our team today · POSITION OBJECTIVE: · The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principle ...
-
Retail Sales Associate
1 day ago
TJ Maxx Ramsey, United StatesStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more ...
-
Automotive Sales Associate
1 day ago
Liberty Kia Ramsey, United StatesAt Liberty Family of Dealerships we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Liberty Family of Dealerships is absolutely critical to its succ ...
-
Sales Associate
3 weeks ago
The Arc Greater Twin Cities Richfield, United StatesThe Arc Minnesota wants you We are seeking someone who is connected and engaged in their community and enjoys building relationships with people of all backgrounds and experiences. · The Arc Minnesota lo está buscando Buscamos una persona vinculada y comprometida con su comunida ...
-
Sales Associate
3 weeks ago
ARC of Minnesota Richfield, United StatesSalary Range: $12.50 To 12.50 Hourly The Arc Minnesota wants you We are seeking someone who is connected and engaged in their community and enjoys building relationships with people of all backgrounds and experiences. The Arc Minnesota lo est buscando Buscamos una persona vincula ...
-
Retail Sales Associate- Photographer
1 month ago
Lifetouch Verified Company Eden Prairie, United States Full time $30,000 - $80,000 per yearDescription · Do you have a passion for photography and sales? · Do you have a fun, upbeat personality? · Do you enjoy working with infants, children, and adults? · Then...picture yourself here joining the JCPenney Portrait Team! · We are hiring immediately for Part-Time Team Mem ...
-
Cashier/sales Associate
3 weeks ago
Fresh Grocer Supermarket Oakdale, United StatesLooking for full time and part time associates for all shifts. weekends a must. There will be an open interviews on May 21st from 10am-4pm. Please come to the location for an on the spot interview. · **Job Types**: Full-time, Part-time · Pay: $ $20.00 per hour · Expected hours: p ...
-
Retail Sales Associate
1 week ago
Filson Edina, United StatesJob Description · Job DescriptionIn 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the worl ...
-
Retail Sales Associate
1 week ago
C.C. FILSON CO Edina, United StatesIn 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from ...
-
Fitness Sales Associate
2 weeks ago
Orangetheory - Franchise #0121 Edina, United StatesBenefits: · Bonus based on performance · Company parties · Competitive salary · Flexible schedule · Health insurance · Opportunity for advancement · Paid time off · Training & development · Be fit. Change lives. Have fun. · If you mention fitness within moments of meeting you en ...
-
Liquor Sales Associate
2 weeks ago
League of Minnesota Cities Richfield, United States Part time1. City of Richfield is accepting applications for Richfield Liquor Stores at Cedar, Lyndale, Penn, Shops at Lyndale Wine & Spirits as they become available .. This is a Part-Time position with the maximum number of work hours per week is 19. Do you Sales Associate, Part Time, Sa ...
-
Sales Associate/Front Desk
2 weeks ago
StretchLab Edina, United StatesFull Job Description · StretchLab Edina is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand We also have studios in Chanhassen, Eden Prairie, Maple Grove, Minneapolis and Plymouth. Al ...
Temporary Sales Associate - Edina, United States - Tapestry
Description
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Sales Associate Job Description
The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
SALES FLOOR:
Experience: 1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at
Our Competencies for All Employees
Req ID: 113498