Call Center Manager - Chantilly

Only for registered members Chantilly, United States

3 weeks ago

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Job summary

We are seeking a hands-on Call Center Manager to lead and support our Customer Service Representative (CSR) team across two office locations.

  • This role is ideal for a leader who enjoys staying connected to day-to-day operations while also developing people, improving processes, and driving performance.
  • The Call Center Manager will balance active involvement on the phones, while coaching, performance management, and cross-functional collaboration.

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