Remote Epic Cadence Analyst - Oceanport, United States - Insight Global
Description
Our healthcare client is seeking an Epic Application Analyst for a remote opportunity.
The Patient Access team supports Cadence Enterprise Scheduling, Prelude Registration and self-check-in kiosk (Welcome) for patients to schedule visits and procedures within Epic.
The applications also provide tools that help improve patient services, keep appropriate slots open, and make efficient use of staff and other resources.
Epic MyChart integration helps patient self-schedule and cancel appointments to boost patient satisfaction.
The resource will be responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application across the life cycle of implementation, maintenance/support, and optimization.
The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support.
The Application Analyst is responsible for addressing customer and/or build issues, recommending mitigation plans and escalating more complex issues. The Application Analyst also provides on-call support for the applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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Epic Cadence, Prelude and Referrals Certified
Experience with open/direct scheduling, scheduling optimization, and RTA
Preferred:
Three (3) years relevant experience in a health care setting
Knowledge of current patient services workflows and processes
Demonstrated interest in supporting the development and build of the application