Product Owner - St. Charles, IL, USA

What We Need · Corpay is currently looking to hire a Product Owner within our ALE (Adjustor Lodging Experts) division. This position falls under our Product Management team and is located in St. Charles, IL. In this role, you will serve as a key liaison between business stakehold ...

Job description

What We Need
Corpay is currently looking to hire a Product Owner within our ALE (Adjustor Lodging Experts) division. This position falls under our Product Management team and is located in St. Charles, IL.

In this role, you will serve as a key liaison between business stakeholders, external customers, and engineering teams to drive product initiatives across multiple internal and external applications.

You will manage the product backlog, lead requirements gathering, coordinate user acceptance testing, and ensure delivery aligns with the ALE lodging strategic plan.

You will report directly to the Product Director and regularly collaborate with Engineering, Sales, Customer Service, and Insurance Carrier partners.

How We Work
As a Product Owner you will be expected to work in a hybrid environment.

Corpay will set you up for success by providing:

Assigned workspace in St. Charles, IL office
Company-issued equipment
Hands-on training

Role Responsibilities

The responsibilities of the role will include:
Collaborating with internal business teams and external customers (insurance adjusters, carriers, policyholders) to understand and anticipate their needs, translating them into clearly defined product requirements, workflow diagrams, and mock-ups
Collaborating with the Product Director on defining the product vision annually, quarterly, and for each sprint, maintaining a cohesive vision throughout the process
Supporting the Product Director with creating and maintaining a product roadmap based on the strategic vision
Managing the product backlog and prioritizing tasks based on changing requirements and stakeholder input across multiple product lines, including internal intranet tools, external mobile applications, and carrier-facing portals
Overseeing all stages of product creation, including design and development, ensuring alignment between engineering teams and business objectives
Leading user acceptance testing (UAT) for assigned initiatives, coordinating testing activities with internal teams and external customers to ensure quality delivery
Participating in Scrum ceremonies, including daily standups, sprint planning, refinement sessions, and retrospectives within a two-week sprint cadence
Developing and documenting business process models to illustrate current and future state workflows
Producing product reports, monitoring KPIs, and managing reporting requests from sales teams and insurance carriers
Providing product support to internal and external customers, serving as the subject matter expert for assigned initiatives
Working with the product team and end-users to deliver status updates and progress reports on active initiatives
Resolving issues across multiple concurrent initiatives, balancing competing demands among scope, delivery targets, and stakeholders with differing needs and expectations

Qualifications & Skills

2+ years of related experience with a Bachelor's Degree in Business, Information Systems
Demonstrated experience managing product development in a technology environment, including applications development, change management, and customer support
Proven ability to collaborate with cross-functional teams including engineering, sales, and customer service to translate business needs into actionable product requirements
Deep understanding of Agile/Scrum methodologies with hands-on experience participating in sprint ceremonies, backlog management, and iterative delivery cycles
Strong analytical and problem-solving skills with the ability to assess unusual circumstances, identify root causes, and recommend creative solutions
Expert performance tracking, monitoring delivery milestones, and analyzing complex problems across concurrent initiatives
Strong working knowledge of Jira and Microsoft Office Suite
Ability to influence change without formal authority across diverse stakeholder groups
Excellent communication and interpersonal skills with experience fostering strong relationships across organizational boundaries
Ability to learn quickly and thoroughly in rapidly changing conditions

Preferred Qualifications

Agile Certification (CSM, CSPO, SAFe, or equivalent)
Experience in the insurance industry or hospitality industry
Understanding of user experience (UX) principles and best practices
Familiarity with basic technical concepts (APIs, system integrations, database structures)
Experience working with Salesforce or similar CRM platforms

Benefits & Perks

Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide

Robust PTO offerings including:
major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prize

Our Company & Purpose

CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses.  Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses.

Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries.

Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.

   
 

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people.  These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives.

This allows you to create a balance between professional goals and personal achievement.
 
CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
Empowering our people to share their experiences and ideas through open forums and individual conversations; and
Valuing each person's unique perspectives and individual contributions.

Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments.

Learn more by visiting  or following CORPAY on LinkedIn.
Equal Opportunity/Affirmative Action Employer
 
CORPAY is an Equal Opportunity Employer.

CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.