Senior Director, Client Insights - Plano, Texas, , United States

Senior Director, Client Insights (Plano, TX or Purchase, NY) · Let's be unstoppable together · Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data platfor ...

Job description

Senior Director, Client Insights (Plano, TX or Purchase, NY)

Let's be unstoppable together

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at

What will you be doing?

This is a senior‑level, hybrid Client Insights role supporting PepsiCo Foods US (preferably located in Plano, TX or Purchase, NY), with a dedicated focus on the Sabra Dips portfolio. You'll serve as the primary insights partner for the client, using data and analytics to answer business questions, uncover the "why" behind performance, and guide decision‑making. This role is an individual contributor with no people management responsibilities, but it requires strong client presence and the ability to operate as a trusted advisor. You'll spend most of your time working directly with the client, analyzing syndicated data, developing insights, and delivering recommendations that support growth.

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

Job Responsibilities

• Drive Client Growth: Partner with a large, complex CPG client to support category and brand growth by identifying opportunities through data‑driven insights and a strong understanding of the business.
• Deliver Insight‑Led Solutions: Translate complex syndicated data into clear, actionable insights that help clients make informed decisions and understand the drivers behind performance.
• Collaborate Cross‑Functionally: Work closely with internal Client Insights, Analytics, and Product teams to deliver accurate, timely, and aligned insights that meet client needs.
• Maintain Industry Expertise: Stay current on CPG, consumer, and retail trends to provide informed context and strengthen client recommendations.
• Build Strategic Relationships: Develop and maintain strong working relationships with client stakeholders, operating as a trusted advisor who can confidently guide conversations and manage assertive partners.
• Utilize Sales Tools and Platforms: Leverage Circana data platforms and analytic tools to support analysis, reporting, and client deliverables.
• Champion Client Success: Ensure client satisfaction by delivering timely, relevant insights, proactively addressing questions, and consistently adding value to the relationship.
• Support Innovation and Feedback: Share client and market feedback with internal teams to help improve tools, data, and ways of working.
• Advanced Analytic Skills: Conceive, manage, and deliver fact‑based analyses using syndicated data, synthesizing findings into practical, executive‑ready insights.

Requirements

• 7–10+ years of experience in client insights, analytics, or market research.
• Hands‑on experience working with syndicated data in a CPG environment, either on the supplier or client side.
• Strong ability to translate data from tools such as Circana/IRI/NielsenIQ into clear, practical insights for senior stakeholders.
• Proven client management skills with comfort operating as a trusted advisor to large, complex clients or portfolios.
• Advanced Excel and PowerPoint skills, with experience creating clear, executive‑ready storylines.
• Experience with analytics and visualization tools such as Power BI or Tableau.
• Comfort using modern analytics and AI‑enabled tools to support insight generation.
• Bachelor's degree in related field. 
• Hybrid role based in Plano, TX or Purchase, NY, with an expectation of working on‑site 1–3 days per week.

Circana Behaviors

Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location: This position can be located in the following area(s): Commutable to Plano, TX or Purchase, NY, with an expectation of working on‑site 1–3 days per week.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $119,000 - $135,000. This job is also eligible for bonus pay. 

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

The anticipated application deadline for this position is approximately 2/25/26.

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