Appointment Schedulers - Pasco - Corwin Ford Tri-Cities

    Corwin Ford Tri-Cities
    Corwin Ford Tri-Cities Pasco

    21 hours ago

    Description



    1225 North Autoplex Way, Pasco, WA 99301

    Business Development Representative
    Automotive Service Appointment Scheduler

    Excellent Hourly Pay + Bonuses

    Paid Training, Great Benefits & Room for Advancement

    Previous Customer Service & experience handling high call volume in any industry preferred.


    Corwin Ford Tri-Cities' state-of-the-art Service Dept. is HIRING NOW for friendly Service Representatives to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department We offer paid training, a great benefits package, and advancement opportunities to all of our employees

    Those with previous Clerical, Business Development, or Call Center experience are encouraged to apply



    We offer:

    • $32,000 - $35,000 a Year + Performance Bonuses
    • Full Family Benefits – Medical, Dental, Vision, and Life Insurance
    • Paid Vacation / Sick time
    • Employee Discounts on Products & Services & Vehicle Purchase Plans
    • Opportunity for advancement to management and upper management

    Key Responsibilities:

    • Answer incoming calls and work with vehicle owners to book appointments for vehicle service
    • Schedule automotive service appointments
    • Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
    • Assist with recalls: The service Manager will supply a list of customers in our database with open recalls and/or due maintenance
    • Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
    • Assist with other duties as needed/ assigned


    Requirements - Service Appointment Scheduler:

    • This is an onsite position
    • Automotive dealership experience is a plus
    • Great phone voice and experience handling high call volume
    • Must have the ability to multi-task
    • Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as a Multi-Line Phone systems
    • Must be reliable
    • Professional appearance and a positive attitude
    • Valid driver's license and clean driving record
    • Please upload your resume. Completing the optional online assessment will grant you priority consideration
    • Must pass pre-employment testing to include background checks, MVR, and drug screen


    As a proud member of the Corwin Auto Group, we offer a clearly defined career path, pay-scale, and personal growth plan to all our employees. We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Thanks for considering us

    We are an equal opportunity employer.
     All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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