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    Breakfast Attendant - Bend, United States - SpringHill Suites Bend

    SpringHill Suites Bend
    SpringHill Suites Bend Bend, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionJob Summary:

    As a Breakfast Attendant you will prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your goal is to provide Level5 Hospitality and service for each and every guest.

    Duties/ Responsibilities:
    • Ensure setup is complete each morning for the breakfast buffet and fresh foods are always available during the service hours
    • Serve guests with food and drink orders while they are in the dining area and replenish as necessary
    • Clean the breakfast area, including the tables, chairs, and buffet bar as needed, and empty garbage
    • Remove plates and dishes from tables throughout the breakfast service using appropriate techniques for removing plates, glasses, and silverware promptly
    • Address visitor questions and requests promptly, courteously, and efficiently
    • Follow health and safety protocols to clean and sanitize service lines, beverage dispensers, and other equipment
    • Maintain adequate supplies of items such as clean glassware, dishes, or trays
    • Fill beverage and ice dispensers
    • Stock cabinets or serving areas with condiments and refill condiment containers
    • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
    • Practice safe work habits and use required safety equipment
    • Performs other related duties as required
    Required Skills/ Abilities:
    • Level5 High Touch service
    • Flexibility with shifts and scheduling
    • Must be available weekends and/or holidays
    • Must have transportation to and from work
    • Must have stellar attendance and punctuality
    Education and Experience:
    • Educational requirements include a high school diploma or equivalent GED certification
    • Experience working in food service is preferred
    • Proven customer service experience with a strong guest-focused mentality
    • Outstanding time management and organizational skills
    • Excellent communication and interpersonal skills for working with guests and other team member
    Physical Requirements:
    • Must be able to remain in a stationary position during shift.
    • Must be able to access and navigate the facility.
    • Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
    • Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.

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