Jobs
>
Wichita Falls

    Virtual Branch Manager - Wichita, United States - Emprise Bank

    Emprise Bank
    Emprise Bank Wichita, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.

    We are currently seeking a Virtual Branch Manager to join our Retail team. The Virtual Branch Manager is responsible for managing people, customer experience, sales management and the support of virtual and digital capabilities.

    A successful candidate will have:

    • Problem resolution and analytical skills
    • Strong attention to detail and time management skills
    • Exemplary customer service experience
    • Confident and articulate communications skills
    • Initiative and strong work ethic
    • Ability to coordinate multiple tasks and priorities with successful completion
    • Ability to effectively build and maintain relationships with Emprise associates, external partners, and professional contacts
    • Proficient in utilizing various software tools, mobile devices, and virtual communication platforms for effective workflow and collaboration.
    • An understanding of and commitment to our values
    • Attitude and aptitude to engage in continuous development

    Essential functions of the role:

    • Coach and mentor team members to be proficient in their job role and successful in reaching their career goals.
    • Foster a positive and collaborative work environment, promoting teamwork and professional growth within the virtual banking team
    • Lead team to deliver an exceptional customer experience according to benchmark standards through multiple channels, including, voice, text and video
    • Review and monitor multiple dashboards, reports and surveys to identify behavior trends, product gaps, and friction points to improve and grow customer digital banking relationships
    • Coach team to identify new prospects and drive expansion of customer relationships by understanding customer financial goals and priorities and discussing relevant solutions
    • Ensure team demonstrates an up-to-date and comprehensive knowledge of all bank products, services, policies, and procedures
    • Responsible for monitoring fraud and mitigating risk associated with digital applications
    • Recommend changes needed to improve processes, systems, organizational capability/ capacity, and customer satisfaction

    Requirements

    • Bachelors degree required or level of education, that together with industry experience enables the applicant to meet the job requirements
    • 3+ years of management or leadership experience in financial services
    • 2+ years of experience with customer based digital platforms
    • Proficiency with large server based applications and typical desktop software
    • Proven experience in virtual banking operations with a focus on video and ITM transactions is preferred

    Benefits

    In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates

    At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

    To learn more, please visit our website at

    Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.

    Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.

  • Horizon Group

    Branch Manager

    4 days ago

    Horizon Group Petrolia, TX, United States Freelance

    **What we offer you**: · - **Family-run company** where **appreciation** is highly valued · - **Flat hierarchy** and **great professionalism**: · - Open, **team-oriented** work atmosphere with extensive **room for creativity**: · - Our **in-house Tempton Academy** supports you ** ...

  • Royal Durham Supply

    Branch Manager

    3 weeks ago

    Royal Durham Supply Wichita, United States

    Job Description · Job DescriptionRoyal-Durham Supply has been serving the manufactured housing industry as a distributor of quality products since 1964. Dedicating to over 50 years of providing quality products and service to the mobile home industry. Here at Royal-Durham Supply, ...

  • BrandSafway

    Branch Manager

    3 weeks ago

    BrandSafway Wichita, United States

    Job Function · : Operations Management Description · COMPANY DESCRIPTION: · BrandSafway is the leading diversified provider of specialty multi-craft services to the North American downstream energy infrastructure market is the leading diversified provider of specialty multi-craf ...

  • M1 Support Services

    T-38 Branch Manager

    3 weeks ago

    M1 Support Services Wichita Falls, United States

    BRANCH MANAGER T-38 · Location Sheppard AFB, TX · Job Posting No 111809 · you · Start Date TBD · Contract Sheppard Aircraft Maintenance · Salary Range DOE · Posting Date 05/02/2024 · Union No · FLSA Status Exempt · Shift Work Possible FT/PT Full-time · Relocation No · Travel ...

  • M1 Support Services

    T-38 Branch Manager

    1 week ago

    M1 Support Services Wichita Falls, United States

    BRANCH MANAGER T-38 · Location · Sheppard AFB, TX · Job Posting No · 111809 · you · Start Date · TBD · Contract · Sheppard Aircraft Maintenance · Salary Range · DOE · Posting Date · 05/02/2024 · Union · No · FLSA Status · Exempt · Shift Work · Possible FT/PT Full-ti ...

  • Cummins

    General Manger

    1 week ago

    Cummins Wichita, United States

    General Manger - Wichita · Description · General Manager - Wichita · Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's to ...

  • Locke Supply

    Branch Associate

    4 days ago

    Locke Supply Wichita Falls, United States

    Locke Supply Company of Wichita Falls, Texas is seeking an outgoing and energetic Branch Associate to provide excellent customer service at our branch locations, offer advice and recommendations based on customers needs, and deliver products from our branches to the customer. Thi ...

  • Fastenal

    Fulfillment Specialist

    3 weeks ago

    Fastenal Wichita Falls, United States

    Job Description · Fulfillment Specialist · 4507 Old Jacksboro Hwy, Wichita Falls, TX 76302 · TXWIC Public Store · Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm · hours/week · OVERVIEW: · Embark on your journey as a Part-time Fulfillment Specialist, where you'll ta ...

  • AccentCare

    Director of Personal Care Services

    3 weeks ago

    AccentCare Wichita Falls, United States

    Responsible for providing overall strategic and operational leadership to the branch office and field staff. Responsible for business development initiatives and managing all functions necessary to ensure operational, service, and business goals are Director, Business Development ...

  • Alsco

    Service Manager

    3 weeks ago

    Alsco Wichita Falls, United States

    ** Service Manager - Wichita Falls, TX** · **Job Category****:** Service **Requisition Number****:** SERVI022956 Showing 1 location **Job Details** · **Description** · Classification: · Exempt · We are Alsco Uniforms. Weve been working hard for our customers since 1889 when ...

  • Locke Supply Co

    Branch Associate

    1 week ago

    Locke Supply Co Wichita, United States

    Job Description · Job DescriptionLocke Supply Company Wichita, KS is seeking an outgoing and energetic Branch Associate to provide excellent customer service at our branch locations, offer advice and recommendations based on customers needs, and deliver products from our branches ...

  • Locke Supply Co

    Branch Associate

    1 week ago

    Locke Supply Co Wichita Falls, United States

    Job Description · Job DescriptionLocke Supply Company of Wichita Falls, Texas is seeking an outgoing and energetic Branch Associate to provide excellent customer service at our branch locations, offer advice and recommendations based on customers needs, and deliver products from ...

  • Equity Bank

    Part Time Teller-Wichita Webb

    1 week ago

    Equity Bank Wichita, United States Part time

    Jump start your career at Equity Bank We are currently hiring energetic, team oriented, and community focused individuals to join our team With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products ...

  • Cummins

    Service Supervisor

    3 weeks ago

    Cummins Wichita, United States

    Service Supervisor · Description · Service Supervisor · Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest proble ...

  • Equity Bank

    Part-Time Teller

    1 week ago

    Equity Bank Wichita, United States Part time

    Position: Teller · Location: Wichita, KS (Ridge) · Status: PT Hourly · Jump start your career at Equity Bank We are currently hiring energetic, team oriented, and community focused individuals to join our team With a team of best-in-class customer service experts, you'll help to ...

  • RoadSafe Traffic

    Railroad TC Technician

    3 weeks ago

    RoadSafe Traffic Wichita Falls, United States

    · RoadSafe Traffic Systems ('RoadSafe') is the largest provider of traffic control and pavement marking services in the United States. Our national network of 50 branches supports government, private, special event, utility and railroad projects in over 40 states. Expert knowled ...

  • ADT Security Services, Inc

    Tech Support Supervisor

    1 week ago

    ADT Security Services, Inc Wichita, United States

    Company Overview: · The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part ...

  • Bristol Bay Construction Holdings LLC

    Federal Construction Site Safety

    3 weeks ago

    Bristol Bay Construction Holdings LLC Wichita Falls, United States

    · CCI Energy and Construction Services LLC (CCI) is currently in search of a talented and experienced individual to become part of our dynamic team as a Federal Construction Site Safety and Health Officer based in Wichita Falls, TX. · The selected candidate will play a crucial ...

  • Wells Fargo

    Roving Personal Banker- Northwest

    1 week ago

    Wells Fargo Wichita Falls, United States

    Why Wells Fargo: · Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Comp ...

  • YOUNG MENS CHRISTIAN ASSOCIATION OF WICHITA FALLS

    After School

    1 week ago

    YOUNG MENS CHRISTIAN ASSOCIATION OF WICHITA FALLS Wichita Falls, United States

    Job Details · Job Location · YMCA Dillard Early Learning and Youth Academy Branch - Wichita Falls, TX · Position Type · Part Time · Education Level · None · Salary Range · $ $13.00 Hourly · Travel Percentage · None · Job Shift · Any · Job Category · Entry Level · De ...