Biomedical Service Coordinator - San Mateo - Agiliti

    Agiliti
    Agiliti San Mateo

    1 day ago

    Healthcare
    Description

    Who We Are

    Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed - from the ER to the OR. We operate locally - 24/7, nationwide - serving more than 10,000 customers who count on Agiliti to be ready for life-saving patient care.

    We're looking for a Technical Services Coordinator to oversee biomedical and field service technicians while managing several complex equipment programs. In this role, you'll coordinate technician activities, maintain equipment readiness, oversee inventory, ensure accurate and timely documentation, and support customer‑facing operational needs. If you're highly organized, service‑oriented, and passionate about biomedical equipment reliability—you'll thrive here.

    What You'll Do

    • Coordinate and support biomedical and field service technicians to ensure timely inspections, repairs, and preventive maintenance.
    • Manage equipment readiness across multiple complex programs, ensuring compliance and quality standards are met.
    • Maintain accurate documentation, service records, and regulatory paperwork.
    • Oversee parts and supply inventory, including requisitions and purchase orders.
    • Support customer-facing operations and partner with teams to identify service growth opportunities.
    • Train and coach technicians to drive efficiency, quality, and continuous improvement.

    What We're Looking For

    • Associate degree in Applied Science (electronics or biomedical equipment technology preferred); equivalent military training accepted.
    • 1+ year of technical experience.
    • Understanding of healthcare environments, hospital operations, and medical equipment manufacturers.
    • Experience with medical equipment preventive maintenance, repair, and reading schematics.
    • Proficiency with test equipment and Microsoft Office.
    • Ability to work flexible hours, including evenings, weekends, holidays, and emergency call-ins.
    • Valid driver's license and ability to lift/push up to 75 lbs.

    Who You Are

    • Customer-focused with strong communication skills.
    • Organized, proactive, and able to prioritize in a fast-paced environment.
    • A team player who builds trust and maintains professionalism.
    • Flexible, coachable, and committed to safety and quality.
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