- High School Education/GED or equivalent: Preferred
- Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
- Customer service call center experience: Preferred
- Answers incoming telephone calls and provides information when requested, utilizing excellent customer service skills and professional telephone etiquette at all times. Answers, evaluates, and directs all calls efficiently. Responds with patience and positive attitude to the caller's request. Provides answering service coverage for identified departments and in accordance with established procedures.
- Operates paging system in accordance with established procedures. Acts as a dispatcher between hospital personnel and security when the security office is closed. Handles emergency calls in accordance with established procedures.
- Monitors calls to ensure they have been properly followed through. Monitor all alarm panels, telephones, two-way radio, and fax located in the department. Document any malfunctions and/or alarm activations and notify designated personnel/departments as required. Verifies and updates on-call lists.
- Assists with admitting patients as needed. Ensures patient information is maintained, current and correct. Sorts and distributes mail as needed.
- Orients, instructs, mentors and develops personnel on job duties, assignments, opportunities, and activities of the department as it relates to their position and their relationship with other departments/staff as needed.
- Performs other job-related duties as assigned.
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Telephone Operator
1 week ago
Adventist Health The Dalles, United StatesJob Description · In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located thro ...
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Switchboard Representative
1 week ago
Mid-Columbia Medical Center The Dalles, United StatesOverview · Adventist Health Columbia Gorge believes in providing exceptional health services and experiences through person-centered care. Our hospital, specialty clinics, physicians and employees make up a one-of-a-kind healthcare system that is unique to the Gorge. With a philo ...
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Operations Admin I
2 weeks ago
FedEx The Dalles, United StatesFedEx Crates Way [Office Assistant / Receptionist] As an Operations Admin at FedEx, you'll: Provide clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone; Review, research an ...
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Deli Associate
1 week ago
Safeway The Dalles, United StatesSafeway - JobID: [Grocery Clerk / Team Member] As a Deli Associate at Safeway, you'll: Operate computerized cash register and electronic scale in store delicatessen to weigh, wrap, itemize, and total customer's purchases; Take deli orders face to face or by telephone; Prepare del ...
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Deli Associate
1 week ago
Safeway The Dalles, United StatesSafeway - JobID: [Grocery Clerk / Team Member] As a Deli Associate at Safeway, you'll: Operate computerized cash register and electronic scale in store delicatessen to weigh, wrap, itemize, and total customer's purchases; Take deli orders face to face or by telephone; Prepare del ...
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Front Desk Agent
1 week ago
MKM Hotels The Dalles, United StatesJob Type · Full-time · Description · Job Summary · Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include ...
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patient & visitor services representative
3 days ago
Mid-Columbia Medical Center The Dalles, OR , USA, United StatesWe are seeking a Patient Visitor Services Rep to join our Patient Visitor Services department. This position is Part Time, scheduled 16 hours per week and is eligible for a 13% pay differential in addition to the base salary in lieu of benefits. We're looking for compassionate, e ...
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Sr Operations Admin
2 weeks ago
FedEx Ground The Dalles, United StatesJob Summary · Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize del ...
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patient & visitor services representative
3 days ago
Mid-Columbia Medical Center The Dalles, OR , USA, United StatesOverview · We are seeking a Patient Visitor Services Rep to join our Patient Visitor Services department. This position is Part Time, scheduled 16 hours per week and is eligible for a 13% pay differential in addition to the base salary in lieu of benefits. We're looking for compa ...
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Clinical Supervisor- Adult SUD
5 days ago
Mid-Columbia Center for Living The Dalles, United StatesJob Description · Job DescriptionWorking Title: Clinical Supervisor · Program: Adult Mental Health- SUD · Pay Range:$ Hourly · Location: The Dalles, Oregon (This position will serve all three counties: Hood River, Wasco, and Sherman County) · FTE: 1.0 FTE (37.5 hours per Week) · ...
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Operations Admin I
2 weeks ago
FedEx Ground The Dalles, United StatesResponsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimiz ...
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Associate Project Manager
1 week ago
CBRE The Dalles, United StatesAssociate Project Manager (Document Control) · Job ID · 163407 · Posted · 16-Apr-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Construction, Project Management · Location(s) · The Dalles - Oregon - United States of America · **About ...
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Associate Project Manager
2 weeks ago
CBRE The Dalles, United StatesAssociate Project Manager (Document Control) · Job ID · 163407 · Posted · 16-Apr-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Construction, Project Management · Location(s) · The Dalles - Oregon - United States of America · **About the role** · ...
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Care Coordinator- Integrated Care Team
5 days ago
Mid-Columbia Center for Living The Dalles, United StatesJob Description · Job DescriptionWorking Title: Care Coordinator 1 · Program: Integrated Care Team · Pay Range: $26.48/hour- $29.20/hour · Location: This position will serve all three counties(Hood River, Wasco and Sherman County) · FTE: hours a week) · FSLA Status: Exempt · Mid- ...
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Clinical Supervisor-IOSS Children's
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Biological Science Assistant
1 week ago
State of Oregon The Dalles, United StatesJob Description: · Seasonal Fisheries Employment Opportunity · Make a difference in Oregon's Natural Resources · Help the Oregon Department of Fish and Wildlife fulfill its mission: To protect and enhance Oregon's fish and wildlife and their habitats for use and enjoyment by pre ...
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Business Services Manager
1 week ago
Mid-Columbia Center for Living The Dalles, United StatesJob Description · Job DescriptionWorking Title: Business Services manager · Program: Business Services Team · Pay Range:$6,353.33-$6,871.76/month · Location: Hood River, The Dalles or Sherman County · FTE: 1,0 FTE (37.5 hours per Week) · FSLA Status: Exempt · Mid-Columbia Center ...
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Deli Associate
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Safeway Hood River, United StatesSafeway - JobID: [Grocery Clerk / Team Member] As a Deli Associate at Safeway, you'll: Operate computerized cash register and electronic scale in store delicatessen to weigh, wrap, itemize, and total customer's purchases; Take deli orders face to face or by telephone; Prepare del ...
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Artist
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Pilot Company Biggs Junction, OR, United States Part timeAre you passionate about team building, customer service, and meeting new people? Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest – whether it's the professional driver stopping for a clean sho ...
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Clinical Supervisor- Enhanced Care Services
5 days ago
Mid-Columbia Center for Living Hood River, United StatesJob Description · Job DescriptionWorking Title: Clinical Supervisor · Program: Enhanced Care Services · Pay Range:$ Hourly · Location: Hood River, Oregon (This position will serve all three counties: Hood River, Wasco, and Sherman County) · FTE: 1.0 FTE (37.5 hours per Week) · FS ...
Telephone Operator - The Dalles, United States - Adventist Health NW
Description
In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901.
We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas.
The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries.
There is something for everyone in this scenic community.Job Summary:
Operates telephone switchboard console, overhead paging system, two-way radio, alpha/numeric paging unit, and wall alarm panels.
Answers calls in a courteous and timely manner, accurately connect callers to their requested destination, and provides appropriate information and assistance as needed.
Performs light clerical functions. Occasionally trains new employees.Job Requirements:
Education and Work Experience:
Essential Functions:
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients.
Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter.
Medical and religious exemptions may apply.
